Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Venkatesh Vishwanath

Auckland ,Auckland

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor/Manager

Sky City Hotels Auckland
Auckland
03.2024 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Duty Manager/Assistant Manager

Sofitel Luxury Hotels
Auckland
08.2023 - 03.2024
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Housekeeping Manager

The Carlin Boutique Hotel
Queenstown
12.2022 - 06.2023
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Communicated repair needs to maintenance staff.

Company Operations Manager

Mn Automotive Ltd ( Contractor DHL/Nzpost )
Queenstown
11.2020 - 11.2022
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Oversaw the implementation of new technology solutions to modernize workflows and increase efficiency
  • Streamlined company operations by implementing efficient processes and systems.

Housekeeping Supervisor

Ramada Hotel
Queenstown
07.2020 - 11.2020
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Duty Manager

Mi Pad Smart Hotel
Queenstown
06.2019 - 06.2020
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Night Manager/Night Auditor

Swiss Bel Resort Coronet Peak
Queenstown
05.2018 - 06.2019
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Education

Level 7 Hospitality Management -

Southern Institute of Technology

Bachelor Of Science - Hospitality Administration And Management

Institute of Hotel Management Bhopal India

Skills

  • Housekeeping knowledge
  • Cleaning and sanitation
  • Guest Relations
  • Customer service-focused
  • Customer Service
  • Staff Scheduling
  • Training and mentoring
  • Staff Training and Development
  • Health and safety compliance
  • Department coordination

Certification

Dangerous goods licence

Manager’s certificate qualified

Lcq qualified

Resident visa

Forklift licence

Class 1 full licence

Timeline

Housekeeping Supervisor/Manager

Sky City Hotels Auckland
03.2024 - Current

Duty Manager/Assistant Manager

Sofitel Luxury Hotels
08.2023 - 03.2024

Housekeeping Manager

The Carlin Boutique Hotel
12.2022 - 06.2023

Company Operations Manager

Mn Automotive Ltd ( Contractor DHL/Nzpost )
11.2020 - 11.2022

Housekeeping Supervisor

Ramada Hotel
07.2020 - 11.2020

Duty Manager

Mi Pad Smart Hotel
06.2019 - 06.2020

Night Manager/Night Auditor

Swiss Bel Resort Coronet Peak
05.2018 - 06.2019

Level 7 Hospitality Management -

Southern Institute of Technology

Bachelor Of Science - Hospitality Administration And Management

Institute of Hotel Management Bhopal India
Venkatesh Vishwanath