Venkatesh Vishwanath
Auckland ,Auckland
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor/Manager
Sky City Hotels Auckland
Auckland
03.2024 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Duty Manager/Assistant Manager
Sofitel Luxury Hotels
Auckland
08.2023 - 03.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Housekeeping Manager
The Carlin Boutique Hotel
Queenstown
12.2022 - 06.2023
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Communicated repair needs to maintenance staff.
Company Operations Manager
Mn Automotive Ltd ( Contractor DHL/Nzpost )
Queenstown
11.2020 - 11.2022
- Enhanced employee productivity through effective training programs and performance evaluations.
- Oversaw the implementation of new technology solutions to modernize workflows and increase efficiency
- Streamlined company operations by implementing efficient processes and systems.
Housekeeping Supervisor
Ramada Hotel
Queenstown
07.2020 - 11.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Duty Manager
Mi Pad Smart Hotel
Queenstown
06.2019 - 06.2020
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Night Manager/Night Auditor
Swiss Bel Resort Coronet Peak
Queenstown
05.2018 - 06.2019
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Education
Level 7 Hospitality Management -
Southern Institute of Technology
Bachelor Of Science - Hospitality Administration And Management
Institute of Hotel Management Bhopal India
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Customer Service
- Staff Scheduling
- Training and mentoring
- Staff Training and Development
- Health and safety compliance
- Department coordination
Certification
Dangerous goods licence
Manager’s certificate qualified
Lcq qualified
Resident visa
Forklift licence
Class 1 full licence
Timeline
Housekeeping Supervisor/Manager
Sky City Hotels Auckland
03.2024 - Current
Duty Manager/Assistant Manager
Sofitel Luxury Hotels
08.2023 - 03.2024
Housekeeping Manager
The Carlin Boutique Hotel
12.2022 - 06.2023
Company Operations Manager
Mn Automotive Ltd ( Contractor DHL/Nzpost )
11.2020 - 11.2022
Housekeeping Supervisor
Ramada Hotel
07.2020 - 11.2020
Duty Manager
Mi Pad Smart Hotel
06.2019 - 06.2020
Night Manager/Night Auditor
Swiss Bel Resort Coronet Peak
05.2018 - 06.2019
Level 7 Hospitality Management -
Southern Institute of Technology
Bachelor Of Science - Hospitality Administration And Management
Institute of Hotel Management Bhopal India