Vera Anne Marsh
New Plymouth
Summary
Dedicated professional with a strong focus on customer service and operational efficiency. Proven ability to train teams and enhance service quality, ensuring satisfaction and compliance in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Head laundry assistant
Jean Sandel resthome
Newplymouth
2013.11 - Current
- Assisted in training new staff on laundry procedures and equipment use.
- Operated washing machines, dryers, pressing machines and other laundry equipment.
- Sorted, washed and dried laundry items according to instructions.
- Provided customer service by answering questions about services offered or responding to complaints in a timely manner.
- Transported laundry in carts and sorted dirty items by load type.
- Disinfected equipment and supplies, using germicides, and steam-operated sterilizers.
Supervisior/Machine Operator
cheese factory
Eltham
- Trained team members on safety protocols and operational procedures, boosting compliance rates.
- Supervised daily cheese production processes, maintaining rigorous quality standards.
- Monitored equipment performance and reported maintenance needs, reducing downtime risk.
- Developed onboarding materials for new staff, streamlining training process.
Cleaner
B K Motorlodge
New Plymouth
- Cleaned guest rooms to ensure high standards of cleanliness and guest satisfaction.
- Maintained common areas by dusting, vacuuming, and sanitizing surfaces regularly.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
Packer
Carter Wallace
New Plymouth
- Packaged products efficiently for shipment in fast-paced environment.
- Collaborated with team members to meet daily production goals consistently.
- Maintained cleanliness and safety in the packing area throughout shifts.
Cleaner /Supervisior
Braemar Motel
New Plymouth
- Supervised cleaning staff to maintain high hygiene standards at the motel.
- Trained new cleaners on proper techniques and safety protocols.
- Inspected guest rooms and common areas for cleanliness and organization.
Education
Stratford High School
StratfordSkills
- Equipment operation
- Quality control
- Laundry procedures
- Staff training
- Safety protocols
- Customer service
Timeline
Head laundry assistant
Jean Sandel resthome
2013.11 - Current
Supervisior/Machine Operator
cheese factory
Cleaner
B K Motorlodge
Packer
Carter Wallace
Cleaner /Supervisior
Braemar Motel
Stratford High School