Veronika Stavrianos
Auckland
Summary
Professional with deep knowledge of legal administration and client service. Skilled in managing communications, scheduling, and records, ensuring smooth office operations. Strong focus on collaboration and adaptability, consistently delivering reliable support. Adept at multitasking, problem-solving, and maintaining confidentiality in fast-paced environment.
Overview
14
14
years of professional experience
Work History
Legal Receptionist
Anthony Harper
01.2021 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Sales Consultant
Scarpa
01.2013 - 12.2020
- Offering each customer outstanding personal service and styling to close sales and gain customer satisfaction
- Managing store sole charge and as a team
- Organizing store merchandise and displays to promote and maintain visually appealing environments
- Clearly labelling items, arranging according to size and colour and preparing attractive displays
- Assisting customers with prompt and helpful support in-person and via telephone
- Training new associates on cash register operations including opening, processing customer transactions and balancing end of day sales
Reception/Sales Consultant
Configure Express
03.2011 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered telephone calls to field inquiries from clients and members seeking information
- Worked with sales team to collaboratively reach targets, consistently meeting and exceeding personal targets
- Promoted and set up sales using communication and marketing abilities
Retail Assistant
Standbags
12.2010 - 03.2011
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Education
Certificate in Business Management -
Unitec
NCEA Level 1, 2, 3 -
Avondale College
Skills
- Customer service
- Answering calls
- Data entry proficiency
- Scheduling appointments
- Communication skills
- Organization
- Acknowledgment of customer needs
- Quick learner
- Motivated team player
- Sales
- Achieving targets
- Problem solving
- Attention to detail
References
Available upon request
Timeline
Legal Receptionist
Anthony Harper
01.2021 - Current
Sales Consultant
Scarpa
01.2013 - 12.2020
Reception/Sales Consultant
Configure Express
03.2011 - 01.2013
Retail Assistant
Standbags
12.2010 - 03.2011
Certificate in Business Management -
Unitec
NCEA Level 1, 2, 3 -
Avondale College
Similar Profiles
Delane LuccaDelane Lucca
Tow Truck Operator/Tow Truck Repair Technician at Harper And Harper EnterprisesTow Truck Operator/Tow Truck Repair Technician at Harper And Harper Enterprises
Miles BurksMiles Burks
Author/Digital Illustrator at Harper Collins/Harper AlleyAuthor/Digital Illustrator at Harper Collins/Harper Alley
Timothy ScoginTimothy Scogin
Forman at Anthony and AnthonyForman at Anthony and Anthony