Veronikah Wright
Rotorua,Ngongotaha
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Customer-savvy staff member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Adaptable in FOH accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
1
1
year of professional experience
Work History
Massage & Beauty Therapist
Recently Qualified
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Front of House Employee & Baker
Interval Eatery
2024.03 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Air BnB Maintenence
Self Employed
2023.09 - 2024.06
- Ensured compliance with industry regulations by maintaining accurate records of all maintenance.
- Achieved cost savings by identifying opportunities for process improvements and implementing necessary changes.
- Streamlined workflows by developing and implementing standard operating procedures for maintenance.
- Exceeding a high standard of cleanleness.
Education
No Degree -
Otumoetai College
Tauranga, NZDiploma - Beauty And Spa Therapy
Eilite School Of Beauty And Spa
Tauranga12.2022
Certifcate - Early Childhood Education
Waikato University
Tauranga12.2015
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Professional Appearance
- Cash handling proficiency
- First Aid Training
- Greeting guests
- Payment Processing
- Problem-Solving
Timeline
Front of House Employee & Baker
Interval Eatery
2024.03 - Current
Air BnB Maintenence
Self Employed
2023.09 - 2024.06
Massage & Beauty Therapist
Recently Qualified
No Degree -
Otumoetai College
Diploma - Beauty And Spa Therapy
Eilite School Of Beauty And Spa
Certifcate - Early Childhood Education
Waikato University
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