Viani TIXIER

• Conduct wedding ceremonies by design for couples filled with cook islands flavours.
• Assist couples navigate the justice departments protocols to obtain marriage licence, certified documents and Apostille seal where required,

• Ídentify ideal tenants for each property and maintain positive landlord-tenant relationships. Always ensuring clear communication and prompt resolution to concerns.
• Manage multiple (3) properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

• Developed customized job search strategies for job ready clients, resulting in increased interview rates and job offers
• Provide ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
• Reviewed, tracked and coordinated employment referrals.
• Collaborated with employers to identify job openings.
• Conducted assessments, interviews, and job trials with clients to develop personalised plans for employment and support.
• Provided clients with on-the-job training and employment related support to maintain and retain employment.

Designed Tipani Tours complete weddings packages and provided wedding planning services for international couples, Promoted to key wholesalers

Marketed the newly formed luxury group of resorts to UK & European wholesalers at ITB Berlin Germany 2005 & 2006.

Lead the first all-cook islands marketing team to promote our islands and services in England, Scotland, Spain and Italy. Presented properties in true cook island Style - conducting live dance performances.

• Conduct welfare fraud investigations to determine eligibility to payments/benefits.
• Prepared and submitted detailed reports regarding tip-offs received, conduct ongoing investigations and apply penalties according to legislation
• Deal with clients by conducting face to face interviews, run background credit checks, employer payroll records to determine cases of undeclared income from employment.

• Ability to research and make well-informed decisions legislative based.
• Learned new data entry systems, processes, and programs quickly.
• Shadowed senior team members to learn all related jobs and tasks.
• Participated in on-the-job training, working closely with supervisors and coworkers to determine and assess claims for Youth and Newstart allowance applicants, family payments and Disability Support Pension claims.
• Attended comprehensive training courses to build understanding of government legislation and processes.