VICKI Murray
Ngaruawahia,WKO
Summary
Dynamic Medical Receptionist with proven expertise at Tui Medical, excelling in appointment scheduling and patient triage. Recognized for exceptional customer service and effective communication, ensuring seamless front office operations. Adept at managing electronic health records and resolving conflicts, contributing to a positive patient experience and efficient healthcare delivery.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Tui Medical
Te Rapa, Hamilton
2018.03 - 2025.09
Front line healthcare receptionist
Education
High School Diploma -
Te Kuiti High Scholl
Te Kuiti, NZ1979-01
Skills
- Medical record management
- Appointment scheduling
- Insurance verification
- Patient triage
- Electronic health records
- Customer service
- Front office operations
- Data entry accuracy
- Conflict resolution
- Time management
- Effective communication
- Team collaboration
- Detail orientation
- Problem solving
- Professionalism
- Records maintenance
- Patient reception management
- Appointment management
- Record processing
- Medical terminology
- Paperwork coordination
- Telephone etiquette
- Petty cash management
- Office administration
- Records management
- Mail management
- Billing support
- Documentation
- Patient callbacks
- Reminder calls
- Insurance claims
- Proficient in [software]
- Medical office procedures
- Front desk operations
Accomplishments
PMANNS, basic first aide, cultural competency,
References
References available upon request.
Timeline
Medical Receptionist
Tui Medical
2018.03 - 2025.09
High School Diploma -
Te Kuiti High Scholl