Vicky Zhao

Responsible for executive administrative support, incident reporting, timesheet verification, visa processing, and coordination with finance and HR.

Key Responsibilities:

• Checked timesheets for over 200 employees across multiple sites; developed Excel automation tools to improve accuracy and efficiency.
• Managed meeting room bookings and calendars; coordinated executive travel logistics including restaurant reservations, flight and hotel bookings.
• Independently handled Canadian and U.S. visa applications for leadership and sales personnel.
• Worked closely with the finance team on expense entry and payment tracking, effectively preventing overdue payments.
• Performed regular inventory checks on production spare parts and office supplies; ensured timely procurement to maintain optimal stock levels.
• Maintained and updated the raw material database to ensure production inventory accuracy.
• Supported HR with onboarding processes and documentation for new hires.

Provided project support within the PMO, focusing on resource coordination, data automation, and delivery process optimization.

Key Responsibilities:

• Tracked defect density and use case coverage to ensure deliverables met client-defined quality benchmarks.
• Streamlined project delivery workflows, contributing to timely project completion.
• Used VBA, Google Apps Script, and related tools to automate manual data processes, enhancing reporting efficiency.

Assisted in the end-to-end software development cycle, including system design, coding support, testing, and client communication.

Key Responsibilities:

• Prepared detailed system design documentation aligned with client requirements.
• Supported both front-end and back-end development activities; performed data handling using SQL.
• Participated in client meetings, provided language interpretation (Japanese/Chinese/English), and built long-term client relationships.
• Diagnosed technical issues and supported system releases and ongoing maintenance.

Joined the software development team as an intern, contributing to development and testing of financial system modules.

Key Responsibilities:

• Co-developed modules for a retail settlement system using .NET technologies.
• Conducted white-box testing, prepared test documentation, and contributed to debugging efforts.