Summary
Overview
Work History
Education
Certification
Skills
Timeline
Work Preference
Generic

VICKY ZHOU

BEAUTY ADVISOR
HAMILTON,NEW ZEALAND

Summary

Passionate and highly self-motivated Sales and Service Assistant/Administer offering close to 6 years of experience as a salesperson who has experience working within the office, hair salon and beauty spa. Able to speak fluent English and Mandarin, and understand Cantonese. I am enthusiastic, reliable and passionate about delivering exceptional service to every guest. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Administrator

GZ GROP CONSTRUCTION LIMITED
HAMILTON, NEW ZEALAND
05.2023 - 06.2024
  • Zoom meeting every week to help staffs understanding the sites safety.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Assist HR in interviewing new hires and explain the agreements.
  • Financial Management ( Payroll, Time , ACC, Invoices).
  • Email checking and responding.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Entered and maintained departmental records in company database.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Review the request for leave.

Beauty Therapist

SUNSET SPA
HAMILTON, NEW ZEALAND
04.2022 - 05.2024
  • Consultation to the clients, Identify the customer's core needs.
  • Analyzed client skin type and came up with individualized and continuous treatment plans and at sometime assess conditions and skin type and suggest products and treatments.
  • Discuss styling and makeup with customers in a timely manner .
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their need.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Facial massage by the hands or machine. Rebooking to the targets.
  • Training by Cryomed Aesthetics Filmed Laboratories including NANOSOFT MICRONEEDLES + MICRO NEEDLE ROLLER.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in training new staff members on company policies,products and sales techniques for a seamless onboarding experience.
  • Study in the free time and try to bring new stuffs or skills into the job.

Hair & Beauty Assistant

Kess Hair & Beauty Centre Place
Hamilton, New Zealand
2021.05 - 2022.03
  • Appointment schedules (Booking , Cancelling ,Changing.)
  • Phone call and walk in.
  • Eye brow shaping, tinting and threading.
  • Hair waxing.
  • Lashes perming.
  • Shampoo hair and straighten.
  • Products Introduce and Sales.
  • Luxury Facial Massage.
  • Mini Facial Cleaning.

Hair stylist assistant

YX hair salon
Hailton, New Zealand
2018.11 - 2019.11
  • Answered telephone calls to provide information and schedule new appointments.
  • Checked in with clients to confirm comfort throughout appointments and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Styled hair for customers for special events and occasions.
  • Hair bleach,dye, blow and style.
  • Translate for hair stylists who do not speak good English.

Education

CERTIFICATE OF BEAUTY THERAPY - BEAUTY SERVICES

Wintec | Te Pūkenga
Hamilton Waikato
02.2021 - 03.2022

HIGH LEVEL LASHES SPECIALIST CERIFICAT - EYALASH EXTENSION

MUJIER TECHNOLOGY EDUCATE SCHOOL
SHANDONG CHINA
2022.01 - 2022.07

Certification

  • NZ BEAUTY SERVICES CERTIFICATED -2022
  • ENSSENTIAL CERTIFICATE JOYCE BLOK PROFESSIONAL SKIN CARE -2022
  • CERTIFICATE OF COMPLETION -CRYOMED AESTHETICS - FILLMED LABORATORIES-2022
  • CERTIFICATE OF HONOR -OF CHINA MANAGEMENT SCIENCE SOCIETY 2022

Skills

Fast Learner

Time Management

Continually improving self

Problem Resolution

Decision-Making

Skin Products Knowledge

Dependable and Responsible

Strategic Selling

Relationship Selling

Marketing Strategic

Timeline

Administrator

GZ GROP CONSTRUCTION LIMITED
05.2023 - 06.2024

Beauty Therapist

SUNSET SPA
04.2022 - 05.2024

HIGH LEVEL LASHES SPECIALIST CERIFICAT - EYALASH EXTENSION

MUJIER TECHNOLOGY EDUCATE SCHOOL
2022.01 - 2022.07

Hair & Beauty Assistant

Kess Hair & Beauty Centre Place
2021.05 - 2022.03

CERTIFICATE OF BEAUTY THERAPY - BEAUTY SERVICES

Wintec | Te Pūkenga
02.2021 - 03.2022

Hair stylist assistant

YX hair salon
2018.11 - 2019.11

Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Paid sick leaveHealthcare benefitsFlexible work hoursPersonal development programsCareer advancementStock Options / Equity / Profit SharingWork-life balanceCompany Culture

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VICKY ZHOUBEAUTY ADVISOR