Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Afalla

Summary

Proven to excel in fast-paced environments, leveraged problem-solving skills and safe food handling expertise at Downer Group to enhance service delivery and food safety, leading to a significant reduction in potential health risks. Known for reliability and exceptional customer service, effectively trained staff, ensuring high standards of performance.

Overview

5
5
years of professional experience

Work History

Catering Assistant

Downer Group
09.2019 - 11.2024
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Offered excellent customer service, addressing client concerns promptly and professionally.

Education

Bachelor of Commerce - Marketing & Operations And Supply Chain Management

University of Auckland
Auckland, NZ
07.2024

Skills

  • Reliability and punctuality
  • Problem-Solving
  • Customer Service
  • Safe Food Handling

Timeline

Catering Assistant

Downer Group
09.2019 - 11.2024

Bachelor of Commerce - Marketing & Operations And Supply Chain Management

University of Auckland
Victoria Afalla