Dedicated hospitality professional with 7 years of experience in Wellington restaurants, including 5 years in management roles. Proven ability to thrive in fast-paced environments while mastering various operational aspects of the business. Committed to continuous learning and enhancing customer experiences through effective team leadership and service excellence.
Operated in two locations with distinct operational requirements.
Managed shifts and conducted staff training for new hires and upskilling existing personnel.
Executed late-night cooking duties.
Performed basic bartending tasks to support front-of-house operations.
Barista, basic food preparation, store sales and upkeep.
Transitioned from junior wait staff to Duty Manager in October 2020 after Covid-19 delays.
Held position of 2IC Day Manager from July 2021 to January 2023.
Managed shift operations, focusing on front-of-house stock inventory and menu adjustments.
Developed and executed new service protocols while training team members accordingly.
Contributed to food and drink menu enhancements through collaborative input.
Streamlined Onetap systems usage for more effective service delivery.
First job in Wellington. FOH and basic bartending/coffee making, shift lead.
Part time waitress through highschool.
LCQ Qualification July 2020
Managers Certificate October 2020 (renewed till October 2027)
Peter Lowry, Former Operations Manager FFD Ltd, 022 671 8972, peter@thelibrary.co.nz
Pratham Pednekar, Former Restaurant Manager Dragonfly Hospitality LTD, 022 303 9300, pratham.pednekar20@gmail.com