Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Victoria Berry

Victoria Berry

Kelburn,Wellington

Summary

Dedicated hospitality professional with 7 years of experience in Wellington restaurants, including 5 years in management roles. Proven ability to thrive in fast-paced environments while mastering various operational aspects of the business. Committed to continuous learning and enhancing customer experiences through effective team leadership and service excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Duty Manager/Barista

Dragonfly Hospitality LTD
Wellington
01.2023 - Current

Operated in two locations with distinct operational requirements.
Managed shifts and conducted staff training for new hires and upskilling existing personnel.
Executed late-night cooking duties.
Performed basic bartending tasks to support front-of-house operations.

Barista, basic food preparation, store sales and upkeep.

2IC/Day Manager

Chow Tory (FFD Ltd)
Wellington
07.2019 - 01.2023

Transitioned from junior wait staff to Duty Manager in October 2020 after Covid-19 delays.

Held position of 2IC Day Manager from July 2021 to January 2023.

Managed shift operations, focusing on front-of-house stock inventory and menu adjustments.

Developed and executed new service protocols while training team members accordingly.

Contributed to food and drink menu enhancements through collaborative input.

Streamlined Onetap systems usage for more effective service delivery.

Waitstaff

Mama Brown
Wellington
06.2018 - 07.2019

First job in Wellington. FOH and basic bartending/coffee making, shift lead.

Part Time Waitress

Rangoli Indian Restaurant Levin
Wellington
01.2016 - 12.2018

Part time waitress through highschool.

Education

Level 3 Merit Endorsed -

Horowhenua College
12.2017

Skills

  • Shift management
  • Menu development
  • Problem solving
  • Staff training and development
  • Dependable
  • Enthusiastic
  • Responsible
  • Willing to learn
  • Mature
  • Creative

Certification

LCQ Qualification July 2020

Managers Certificate October 2020 (renewed till October 2027)

References

Peter Lowry, Former Operations Manager FFD Ltd, ‭022 671 8972, peter@thelibrary.co.nz

Pratham Pednekar, Former Restaurant Manager Dragonfly Hospitality LTD, 022 303 9300, pratham.pednekar20@gmail.com

Timeline

Duty Manager/Barista

Dragonfly Hospitality LTD
01.2023 - Current

2IC/Day Manager

Chow Tory (FFD Ltd)
07.2019 - 01.2023

Waitstaff

Mama Brown
06.2018 - 07.2019

Part Time Waitress

Rangoli Indian Restaurant Levin
01.2016 - 12.2018

Level 3 Merit Endorsed -

Horowhenua College
Victoria Berry