Victoria Du
Wellington,WGN
Summary
Dependable employee with top strengths in cleaning, multitasking and stock management. Focused on working quickly, efficiently and diligently to meet all needs. Desiring a permanent position with Mitre 10
Overview
16
16
years of professional experience
Work History
Staff Member
Logoland design studio
Porirua, Wellington
12.2018 - Current
- Communicated effectively with customers regarding their inquiries or complaints.
- Maintained detailed records of all customer interactions.
- Participated in the planning of special events and promotions for the organization.
- Met incoming customers pleasantly and offered support and service.
- Built and maintained working relationships with peers and upper management.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Trained newly hired employees regarding company policies and operations.
- Completed regular and thorough cleaning of equipment, floors and furniture.
Staff Member
LogolandHousing management office
, Yantai
10.2011 - 07.2014
- Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
- Communicated effectively with customers regarding their inquiries or complaints.
- Maintained detailed records of all customer interactions.
- Developed strategies for improving customer service standards and increasing customer satisfaction levels.
- Performed administrative tasks such as filing paperwork and responding to emails.
- Responded to customer queries and complaints to promote overall satisfaction.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
Accountant
XIN JIAN LEI building company
, QingDao
08.2008 - 06.2011
- Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
- Monitored cash flows and prepared weekly cash projections.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Developed accurate budget forecasts and monitored actual performance against budgets.
Student Nurse
Wellington hospital
, Wellington
Education
Some College (No Degree) - Business Management
Shan Dong Business College
Shan Dong, ChinaSkills
- Cleaning and Organization
- Scheduling and Coordination
- Performance Monitoring
- Customer Service Understanding
- Documentation Abilities
- Customer Support
Timeline
Staff Member
Logoland design studio
12.2018 - Current
Staff Member
LogolandHousing management office
10.2011 - 07.2014
Accountant
XIN JIAN LEI building company
08.2008 - 06.2011
Student Nurse
Wellington hospital
Some College (No Degree) - Business Management
Shan Dong Business College
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