Victoria Mosseray
Gisborne,GIS
Summary
Dynamic entrepreneur and professional with a proven track record, transforming a unique dining concept into a thriving upcycled hub for artists and entrepreneurs. Excelled in strategic planning and interpersonal skills, strong creative mind and good at setting up sustainable practices. Expert in staff hiring, ensuring a strong, collaborative team environment. Strong problem-solving and customer service skills. Organized and dependable successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Restaurant Owner/Operator
Victoria Mosseray
06.2020 - 06.2023
- Creating a collaborative and creative space inviting artists and small businesses to increase their brand visibility as well as increasing space with clients. It was a showcase for entrepreneurs and artists.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw successful marketing campaigns (made a crowdfunding campaign to help us fund our project and promote it at the beginning) to increase restaurant exposure and awareness.
- Maximized dining experience by designing an inviting atmosphere through thoughtful upcycling interior design choices and local menu selections.
- Cultivated a loyal customer base by consistently delivering a friendly service.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Creating an amazing work environment for our team and identify team weak points, implementing actions to resolve concerns and make the team spirit even stronger.
- Incorporated sustainable practices into daily operations which reduced overhead costs while promoting environmental responsibility.
- Taking care of the payrolls every month, as well as organizing and paying the different kind of invoices.
- Creating and nourishing social media platforms to increase visibility.
Event Receptionist
Square Melon
01.2013 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
House Construction
Habitat for Humanity
06.2012 - 08.2012
- Voluntary work to help people in need and help them have proper accommodation.
- Finished surfaces of woodwork or wallboard in houses and buildings with panelling, paint and hand tools.
- Mixed and poured concrete for variety of projects.
- Worked on sites, installing roofs and other exterior components.
Education
Business Incubator To Kick Start Your Business - Entrepreneurship
BOOST YOUR PROJECT
Saint Gilles, Brussels02.2019
Skills
- Schedule Management
- People person
- Creative
- Proactive
- Analyzing and observing situations
- Adaptability
- Strategic Planning
- Goal Setting
- Conflict Resolution
- Interpersonal Skills
- Team building
- Active Listening
- Team Leadership
- Organizational Skills
- Multitasking Abilities
- Problem-solving abilities
- Teamwork and Collaboration
- Staff hiring
- Making quick and effective decisions
Timeline
Restaurant Owner/Operator
Victoria Mosseray
06.2020 - 06.2023
Event Receptionist
Square Melon
01.2013 - 01.2016
House Construction
Habitat for Humanity
06.2012 - 08.2012
Business Incubator To Kick Start Your Business - Entrepreneurship
BOOST YOUR PROJECT
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