Summary
Overview
Work History
Education
Skills
Timeline
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Victoria O'Brien

Wellington,WGN

Summary

With a five-year background in high-end retail, I've honed my customer-centric approach, developing strong interpersonal skills and a deep understanding of consumer behaviour. I recently graduated with a Bachelor's degree in Marketing and Management from the University of Otago, eager to apply and expand my multifaceted skill set in the dynamic field of marketing.

Throughout my studies, I actively participated in collaborative projects, notably contributing to a marketing research proposal for Salmond College in Otago. As part of a three-person team, we conducted an in-depth analysis to identify Salmond College's unique selling points from past residents' perspectives. Our comprehensive report included strategic collateral recommendations and campaign suggestions, enhancing my research and analytical capabilities while emphasising my commitment to delivering actionable insights for effective marketing strategies.

Leadership roles as head of events and house captain during my final school year showcased my project management skills and ability to lead teams successfully. Alongside academic achievements, my passion lies in the creative realms of marketing, particularly in content generation, fashion, and art. Dedicated to staying abreast of industry trends, my intrinsic creativity positions me as an asset in devising innovative marketing strategies that resonate with targeted consumers.

Excited to launch my marketing career aligned with my passion for creativity, content generation, fashion, and art, I am confident in bringing a fresh perspective and making meaningful contributions to your dynamic marketing team.

Overview

5
5
years of professional experience

Work History

Part Time Sales Assistant

RUBY
06.2019 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.

Part Time Retail Assistant

I Love Paris
03.2021 - 09.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organised store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
  • Handled day-to-day accounting processes to drive financial accuracy.

Cleaner

Singleton Dental
06.2018 - 02.2021
  • Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.

Part Time Retail Assistant

Lovisa
12.2018 - 06.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organised store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Bachelor of Commerce - Marketing And Management

University of Otago
Dunedin, NZ
10.2023

NCEA -

Samuel Marsden Collegiate School
Wellington, NZ
12.2020

Skills

  • Content Creation
  • Project Support
  • Data Collection
  • Client Relationships
  • Data Analysis
  • Performance Optimisation
  • Product Positioning
  • Strategic Marketing
  • Campaign Development
  • Customer Engagement
  • Event Planning
  • Time Management

Timeline

Part Time Retail Assistant

I Love Paris
03.2021 - 09.2021

Part Time Sales Assistant

RUBY
06.2019 - Current

Part Time Retail Assistant

Lovisa
12.2018 - 06.2019

Cleaner

Singleton Dental
06.2018 - 02.2021

Bachelor of Commerce - Marketing And Management

University of Otago

NCEA -

Samuel Marsden Collegiate School
Victoria O'Brien