Victoria Simpson
Papamoa,BOP
Summary
I am an honest, reliable and friendly individual who is seeking a position where I can utilise my present skills as well as welcome the challenge of new skills. I possess excellent communication skills and my cheerful, caring nature gives me the ability to relate well with people of all ages. I consider myself to be hardworking, mature, organised and self-motivated. I work well in a team environment as well as independently, experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Interior Design Consultant/Retail Sales
The Design Depot/McKenzie and Willis Interiors
2022.03 - 2022.09
- Cashing up and banking reconciliations.
- Open and closing the store.
- Assisted the Store Merchandiser with arranging furniture, creating new settings and replenished stock when required.
- Promoted and sold products and services
- Enhanced client satisfaction by providing personalized interior design consultations and recommendations.
- Collaborated with clients to create functional, aesthetically pleasing, and budget-friendly interior designs.
- Stayed up-to-date on industry trends and best practices, incorporating innovative techniques into designs.
- Built strong relationships with clients through clear communication and quality service, leading to referrals and repeat business.
- Selected appropriate colour schemes, lighting fixtures, fabrics, furniture pieces that aligned with client vision while adhering to budget constraints.
- Participated in furniture selection and documentation of specifications.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
Showroom Sales Consultant (Casual Part Time)
Lounge Design
2021.07 - 2022.03
- General showroom responsibilities, quoting, liaising with designers, architects and members of the public.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Processed transactions accurately while adhering to company policies regarding returns, exchanges, and payment methods.
- Fostered strong relationships with vendors and suppliers to negotiate favourable pricing, terms, and delivery schedules for products sold in the showroom.
- Identified opportunities for custom solutions based on each client''s unique needs; provided personalized recommendations that led to increased sales conversions.
Sole Charge Office Manager
DKL Projects Ltd
2019.01 - 2021.07
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Quoting and invoicing
- PAYE and GST
Showroom Sales Consultant
James Dunlop Textiles
2016.05 - 2019.11
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Boosted showroom sales by providing exceptional customer service and product knowledge to clients.
- Participated in ongoing professional development, staying informed of industry trends and best practices to enhance sales performance and customer satisfaction.
- Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
- Contributed to a positive work environment through excellent teamwork and communication with colleagues.
- Handled client inquiries efficiently by utilizing expert product knowledge and problem-solving skills for successful outcomes.
- Provided comprehensive support during promotional events, contributing to increased sales and foot traffic in the showroom.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
Education
Level 4 Certificate in Interior Design - Foundations of Interior Decor-Level 4 Certificate
Open Polytechnic of New Zealand
Auckland, NZ08.2025
Skills
Language - English
Excellent Customer Service Skills
Excellent Computer Skills (Microsoft Office, Excel, MYOB, Zero)
Trustworthy
Work well in a team environment as well as independently
Problem-Solver
Attention to Detail
Confident Communicated
Meeting Sales Targets
Furniture Selection
Custom Furniture Design
Design Presentation
Visual storytelling
Timeline
Interior Design Consultant/Retail Sales
The Design Depot/McKenzie and Willis Interiors
2022.03 - 2022.09
Showroom Sales Consultant (Casual Part Time)
Lounge Design
2021.07 - 2022.03
Sole Charge Office Manager
DKL Projects Ltd
2019.01 - 2021.07
Showroom Sales Consultant
James Dunlop Textiles
2016.05 - 2019.11
Level 4 Certificate in Interior Design - Foundations of Interior Decor-Level 4 Certificate
Open Polytechnic of New Zealand
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