Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Vidhi Rathod

Vidhi Rathod

Sandringham, Auckland

Summary

Master’s degree in supply chain management and logistics with hands-on experience in warehouse distribution, inventory management, and order fulfillment. Strong analytical and strategic skills, with a background in sales and customer engagement, enhancing my ability to optimize supply chain operations. Proven ability to manage high-order volumes, improve inventory accuracy, and optimize supply chain operations. Seeking a full-time role to apply my expertise in a fast-paced supply chain environment.

Overview

8
8
years of professional experience

Work History

Casual store person

Online Distribution
10.2024 - Current
  • Managed order fulfillment for brands across the beauty, alcohol, health, and education sectors
  • Accurately picked 150+ orders per shift using Pick to Bin for multi-order processing and efficiently handled single orders for small vendors and retail formats
  • Maintained inventory accuracy for 1,000+ SKUs, ensuring timely replenishment to avoid stockouts
  • Packed 200+ orders daily, ensuring 100% adherence to client guidelines and minimizing packing errors
  • Used Starship to dispatch 250+ parcels per day, ensuring on-time delivery and order tracking
  • Efficiently processed and dispatched 800+ daily peak-season orders, ensuring high accuracy and timely fulfillment.

Customer Advisor & Sales

Spark NZ
09.2024 - Current
  • Surpassed sales targets by an average of 157.5% over six months, showcasing strong demand forecasting and data-driven decision-making
  • Recognized as a top 3 performer in daily margin tracking, contributing significantly to store profitability and revenue optimization
  • Processed 100+ weekly transactions, ensuring accuracy in billing, plan activations, and device purchases
  • Maintained inventory control by ordering stock based on sales forecasts, conducting regular stock takes monitoring inventory levels, and ensuring accurate record-keeping
  • Generated customer interest in additional store offerings, including accessories, speakers, and mobile phones, while assisting with mobile plans or addressing queries.

Sales Assistant

Chameleon Customer Contact
04.2024 - 09.2024
  • Generated revenue of $95k+ by acquiring new customers for 2 degrees
  • Maintained a 4% conversion rate by converting 24 monthly customers from 600 door-to-door interactions
  • Generated 17% additional business by cross-selling electricity packages with Wi-Fi deals monthly
  • Developed strong persuasive communication skills, effectively engaging with diverse customer groups and building trust to convert leads to long-term clients.

Deputy Manager

Reliance Retail
03.2023 - 12.2023
  • Actively acquired over 300k followers in a short span of 12 months with a thorough digital strategy
  • Crafted a monthly digital calendar and improved engagement rate from 25% to 29%
  • Spearheaded social media campaigns in 50+ cities drove monthly 1.5m+ footfall and nationwide traffic, and generated 12m+ in revenue
  • Developed capsule content for business offers that reached 50m+ in a fortnight.

Marketing Executive, Brand Factory

10.2018 - 02.2022
  • Launched trendsetters@discount, a campaign that reached a 20m+ audience and contributed to 8% of the total business
  • With 50+ topical posts and no spending, we achieved 150k+ organic reach through various events and trends
  • Garnered 1m+ views through a successful collaboration with popular content channels
  • Successfully launched 10+ retail stores in different cities.

Sr. Executive

Crossword Bookstores
Mumbai
12.2016 - 07.2018
  • Coordinated nationwide store activities and BTL execution
  • Implemented cross-promotions for added customer value
  • Organized author events, executed in-store activations, and helped implement ATL campaigns that led to a successful ticketed event.

Education

Master of Supply Chain Management and Logistics - undefined

Auckland University of Technology
January 2025

Master of Management Studies - Marketing

Mumbai University
May 2017

Bachelor of Management Studies Marketing - undefined

Mumbai University
April 2014

Skills

  • Warehouse & Distribution Operations
  • Inventory Management & Stock Control
  • Order Fulfillment & Dispatch
  • Logistics Coordination & Process Optimization
  • ERP & WMS Systems (Starship)
  • Vendor & Stakeholder Coordination

Timeline

Casual store person

Online Distribution
10.2024 - Current

Customer Advisor & Sales

Spark NZ
09.2024 - Current

Sales Assistant

Chameleon Customer Contact
04.2024 - 09.2024

Deputy Manager

Reliance Retail
03.2023 - 12.2023

Marketing Executive, Brand Factory

10.2018 - 02.2022

Sr. Executive

Crossword Bookstores
12.2016 - 07.2018

Master of Supply Chain Management and Logistics - undefined

Auckland University of Technology

Master of Management Studies - Marketing

Mumbai University

Bachelor of Management Studies Marketing - undefined

Mumbai University

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Vidhi Rathod