Vieland Walker
Auckland
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's
08.2022 - 11.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Bachelor of Science - Physics
University of Auckland
Auckland, NZ03-2028
Mount Albert Grammar School
Mount Albert, NZ01.2025
Skills
- Customer service focus
- Shift leadership
- Cash handling
- Decision-making
- Employee training
- Inventory controls
Timeline
Shift Manager
McDonald's
08.2022 - 11.2024
Bachelor of Science - Physics
University of Auckland
Mount Albert Grammar School
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