Hi, I’m
Vijeta Thakur
Auckland,Auckland
Summary
Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Energetic, bilingual team player with four years of work as a fast food crew member, dishwasher and busser in a busy, family-owned restaurant. Enjoys interacting and working with others. Seeking a crew leader or assistant management role.
Work History
Route 16 CafeKumeu
Customer care representative
06.2015 - 11.2015
Job overview
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Operated the drive-through window and sales register quickly and efficiently.
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Prepared fountain drinks and ice cream items.
- Prepared fountain drinks and ice cream items.
- Prepared all food orders within a 2-3 minute time frame.
- Assembled food orders while maintaining appropriate portion control.
- Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
- Verified that prepared food met all standards for quality and quantity.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Education
Auckland university of Technology
Post Graduation Diploma from Food Science
2016
University Overview
Skills
- Customer-oriented
- Point of Sale (POS) system operation
- Quick learner
- Organized multi-tasker
- Friendly and helpful
- Late-night shift availability
- Fast and efficient service worker
- Dedicated team player
- Restaurant operations
Timeline
Customer care representative
Route 16 Cafe
06.2015 - 11.2015
Auckland university of Technology
Post Graduation Diploma from Food Science
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