Vika ‘Ale

I am a dedicated and enthusiastic professional with a strong commitment to delivering exceptional customer service. I thrive in fast-paced environments where I can engage with people, resolve challenges, and contribute to positive customer experiences. With a proactive attitude and a genuine desire to learn, I continuously seek opportunities to expand my skill set and exceed expectations. I am dependable, honest, and mature, with a strong work ethic and a passion for helping others. Known for my reliability and drive, I take pride in going above and beyond to ensure customer satisfaction and team success.

• Akoteu Falemasiva, Auckland, 09/02/19, 10/23/19, Engaged children through interactive storytelling and role-play to enhance literacy and imagination., Planned and organized a variety of weekly activities to support learning and development., Maintained a safe, nurturing environment by following health and safety protocols at all times., Performed essential hygiene tasks, including cleaning restrooms, laundering students’ clothing, and managing waste disposal., Participated in daily team debriefs to reflect on activities, address concerns, and plan improvements., Prepared and served nutritious morning tea and lunch for all students, accommodating dietary needs.
• The Warehouse, Auckland Region, 09/01/18, 09/30/18, Organized inventory by stacking, restacking, and maintaining orderly storage systems., Trained in the use of RF scanners for efficient tracking and processing of goods., Gained foundational customer service skills, including communication, responsiveness, and professionalism.