Vikash Anand
Upper Hutt
Summary
Dedicated Business Analyst with over 13 years of comprehensive experience in the software industry, specializing in the management and execution of complex client projects. Proven track record in driving all project phases, including meticulous planning, seamless implementation, and successful delivery, ensuring alignment with client expectations and business objectives. Recognized for consistently achieving strategic goals through effective stakeholder engagement and data-driven decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Trigyn Technologies Pvt. Ltd.
04.2024 - 05.2025
- Contributed to high-value, complex strategic initiatives by applying advanced business analysis techniques, data-driven insights, and structured evaluation frameworks.
- Partnered with Product Managers to define strategic roadmaps, aligning discovery and delivery efforts with business objectives and customer needs.
- Worked closely with UX designers and Engineering teams to co-create viable and feasible solutions through collaborative workshops, story mapping, and iterative design reviews.
- Facilitated joint discovery sessions, contributing to dual-track Agile processes that ensured continuous alignment between product vision and technical delivery.
- Led the evaluation of solution options, validating key assumptions through stakeholder engagement, prototyping, and impact analysis.
- Supported in-market optimization post-release, tracking product and process performance against KPIs and leading root cause analysis for any defects.
- Developed and maintained artifacts including “as-is” and “to-be” process maps, operating procedures, and user guides to support business readiness and change enablement.
- Contributed to successful change adoption through clear communication, training support, and alignment of deliverables with organizational goals.
- Identified, tracked, and mitigated risks and issues while ensuring timely escalation to maintain project momentum.
- Experienced in both Agile (Scrum) and Waterfall environments, tailoring analysis approaches based on team and project needs.
- Applied human-centered design principles to define user needs, pain points, and opportunities, ensuring customer-centric solution development.
- Supported the development of T-shaped capabilities across teams by fostering cross-functional understanding and collaborative problem-solving.
- Created & maintained comprehensive documents like requirement specifications, User-stories, and Backlog items to support development and implementation.
- Utilized tools such as Jira for backlog management, issue tracking, and workflow optimization.
- Proficient in conducting in-depth technical analysis of functional and non-functional requirements
- Demonstrated strong analytical thinking and attention to detail in problem-solving and data interpretation. Contributed to high-value, complex strategic initiatives by applying advanced business analysis techniques, data-driven insights, and structured evaluation frameworks.
Senior Business Analyst
Gravity Automation Pvt. Ltd.
04.2023 - 04.2024
- Conducted gap analysis to identify discrepancies between current and desired states, leading to actionable recommendations.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
Business Analyst
Axtrum Technologies Pvt.Ltd
10.2018 - 04.2023
- Collaborated with stakeholders using different elicitation techniques to define project objectives and criteria
- Efficiently planned and tracked projects with framework like Requirement Traceability Matrix
- Used techniques for As-Is and To-Be systems to finalize scope and timelines
- Managed and delivered multiple projects using different SDLC methodologies like Agile, Waterfall
- Converted requirements into functional specification, created epics, user stories, use cases, workflow/process diagrams using Jira, Visio, Wiki
- Monitored and tracked all phases of solution design and development, and participated in UAT and Sprints
- Migrated data from legacy system to new portal using multiple joins and complex SQL queries across different database tables
- Prepared release and training documentation for customers
- Trained users and support teams on developed product.
Business Support Specialist
Axtrum Solutions Pvt. Ltd.
07.2015 - 10.2018
- Fully accountable for service metrics and SLA achievement
- Developed strong relationships with clients, ensuring satisfaction and repeat business.
Education
Bachelor of Computer Applications - Computer Engineering
Mahatma Gandhi University
India05.2014
Skills
- Project alignment with stakeholders
- Requirement gathering and analysis
- Data analysis using Power BI
- Proficient in data modeling
- Software development lifecycle management
- Agile project management
- Skilled in creating Visio flowcharts
- Jira project management
- Database management with SQL
- Proficient in MS Office
- KPI tracking
- Gap analysis
Accomplishments
- Coordinated cross-functional teams and provided business analysis for 3 projects totalling $100 million.
- Earned the Master Blaster Award for 2 years in a row for documenting, redesigning and improving business processes.
Certification
Certified Scrum Master
Timeline
Senior Business Analyst
Trigyn Technologies Pvt. Ltd.
04.2024 - 05.2025
Senior Business Analyst
Gravity Automation Pvt. Ltd.
04.2023 - 04.2024
Business Analyst
Axtrum Technologies Pvt.Ltd
10.2018 - 04.2023
Business Support Specialist
Axtrum Solutions Pvt. Ltd.
07.2015 - 10.2018
Bachelor of Computer Applications - Computer Engineering
Mahatma Gandhi University
Similar Profiles
Mohamed Kangomoh MassaquoiMohamed Kangomoh Massaquoi
Business Analyst at Trigyn Technologies Inc- Deputed To UNSOSBusiness Analyst at Trigyn Technologies Inc- Deputed To UNSOS
Saul BipaSaul Bipa
System Analysis at CTG/ Trigyn Technologies, United Nation MissionSystem Analysis at CTG/ Trigyn Technologies, United Nation Mission
Nisha SharmaNisha Sharma
Head of Administration and Procurement at Trigyn Technologies Ltd.Head of Administration and Procurement at Trigyn Technologies Ltd.
Jose ThomasJose Thomas
Automotive Instructor at Trade Training School, NZDFAutomotive Instructor at Trade Training School, NZDF
Luisa VereLuisa Vere
Kitchen Assistant 3IC at Makana Confections, Boutique Chocolate FactoryKitchen Assistant 3IC at Makana Confections, Boutique Chocolate Factory