VIKASH MEHTA
Auckland
Summary
Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimisation, streamlining operations, and utilising data-driven insights to increase efficiency. Hardworking professional with experience in warehouse and freight shipping. Possesses vast knowledge of transportation regulations, customs clearance and shipping procedures. Proven ability to build strong relationships with customers, vendors and carriers. Reliable and efficient Storeperson with advanced organisational, documentation and time management abilities. Knowledgeable about receiving, checking and storing merchandise. Prepared to offer 3 years of experience and take on a challenging new role with room for advancement.
Overview
3
3
years of professional experience
Work History
Storeperson
Noel leeming
2021.04 - 2024.05
- Processed customer orders accurately and efficiently for timely delivery
- Tracked shipments using barcode scanners and updated databases accordingly
- Prepared purchase orders for replenishing stock supplies when necessary
- Conducted physical inventories on a regular basis to maintain accurate records of all merchandise
- Provided feedback on process improvements related to warehousing operations
- Organised stockroom shelves according to product codes for easy retrieval
- Performed regular cycle counts on inventory items to prevent discrepancies
- Worked closely with management team members to ensure store objectives were met or exceeded
- Received, stored and distributed goods in an efficient manner to ensure accuracy of inventory levels.
- Picked stock according to order sheets and prepared for transport.
Sales Assistant
Noel leeming
2021.04 - 2023.03
- Assisted in store merchandising, stocking shelves and setting up displays
- Handled cash register operations, including payments, returns, and exchanges
- Arranged store products on shelves and promotional displays
- Provided strong customer service by greeting and building relationships with key clients
- Maintained knowledge of company products and services to make informed recommendations to clients
- Answered client questions and concerns and escalated larger problems to managers.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Diploma of Business -
Auckland University Of Technology
12.2024
Lynfield College
12.2021
Skills
- Receiving Shipments
- Time management
- Stock control
- Workplace cleanliness
- Customer service
- Store Merchandising
- Heavy Lifting
- RF scanning
- Replenishing merchandise
- Inspecting merchandise
- Picking orders
- Managing stock
References
Cindy Chung
Noel Leeming,
Store Manager,
(022) 111-0006,
cindy.chung@noelleeming.net
Timeline
Storeperson
Noel leeming
2021.04 - 2024.05
Sales Assistant
Noel leeming
2021.04 - 2023.03
Diploma of Business -
Auckland University Of Technology
Lynfield College
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