Vikash Vimal Naidu
Papakura,New Zealand
Summary
Dedicated social worker prioritizing exceptional professional care and tailored interventions for clients. Culturally aware, effectively engaging with diverse backgrounds. Strong problem-solving and decision-making skills for complex issues. Collaborative approach for comprehensive client support.
Overview
20
20
years of professional experience
Work History
Student Social Worker
Rapua Te Ao Waiora Maaori Mental Health Clinic
08.2024 - 12.2024
- As a Student Social Worker, Have assisted senior social workers in their daily duties with clients in the community
- Done client assessments and take client notes in HCC daily
- In these few weeks, Have learned a lot from observing other social workers and clinicians at Rapua
Support Worker and Football Coach
Papakura Sangam
10.2012 - Current
- Working with community groups like Fijian and Pasifika communities involves engaging young people through after-school programs. These programmes encourage participation in sports and other extracurricular activities, helping keep youth involved in positive pursuits rather than harmful behaviours.
- The goal is to provide adequate support and connect young people with the appropriate agencies for further assistance. This guidance is based on life experiences that emphasise the importance of beliefs and values within the community.
Customer Services Coordinator
DR Britton Wholesale Distributors
10.2017 - 10.2019
- At DR Britton I'm responsible for Managing regular stock levels, also taking customer enquirers over the phone, taking sales orders, and processing the orders
- Dealing with suppliers regarding customer enquiries and product information
- Weekly stock checks to ensure we are current with our stock level and ordering as required
Counter Sales / Stock purchasing / Good inwards / Driver
K. Simpson Electrical Merchants
02.2014 - 10.2017
- Responsible for taking customer enquires over the counter and by phone, also doing deliveries for customers
- Doing everyday stock controlling and the ordering of products as required
Caretaker (Special Needs Kids)
01.2013 - 02.2014
- Responsible for students with special needs, which includes transport as required
- Responsible for a total of 6 students with the ability to multi-task and build rapport with students
- These students need the most care when travelling in the van; therefore, I abide by the Health and Safety regulations
- It is important to understand the needs of students, as you need to know when to be quiet and calm but firm at the same time
Case Manager (Building)
Stream Group NZ – Loss Adjusters for Tower Insurance
10.2010 - 12.2012
- Managing a claim from the time it is lodged with us by our client (Tower) until all the repairs or settlements are completed to the customer's satisfaction
- Responsible for a portfolio running insurance claims up to $30,000 while exceeding customer satisfaction
- Liaising with internal and external stakeholders, such as assessors, building contractors, and customers, on a daily basis to ensure that all the claims progress smoothly and that my customers and clients are satisfied with the process
Customer Services Officer (ICC), Immigration Officer / Key User
Immigration New Zealand
12.2004 - 09.2010
- This position involved lodging and processing temporary applications, sent in by clients
- Checking if the applications meet the policy requirement or not and then profiling them and processing it
- Temporary supervision of a team when required, which includes trainings
- A key member of the project team and would assist with immigration medical applications that would need to be referred to medical assessors
- Decision-making of medicals that have been mis-profiled to the medical team and complete NZ Police checks for clients that have been in NZ for more than two years and test new pilot project
Education
Bachelor of Applied Social Work - Level 7
Manukau Institute of Technology
Otara, Auckland12.2024
Advanced Diploma - Travel and Tourism
New Zealand School of Travel And Tourism
Auckland01.2002
Certificate - Supervisory Management
Manukau Institute of Technology
Otara, Auckland01.1996
Skills
- Excellent interpersonal skills
- Excellent communication skills
- Collaboration
- Client Focus
- Analytical Skills
- Organisational skill
References
- John Eaddy, Senior Clinical Social Worker, Rapua te Ao Waiora, Counties Manukau, john.eaddy@middlemore.co.nz, 021784058.
- Mel Wong, Principal Lecturer, Dean - Social Sciences, Manukau Institute of Technology, melanie.wong@manukau.ac.nz, 0223332636, +6499760256.
- Fuatino Taliaoa Petelo Leafa, Senior Social Work Lecturer, Manukau Institute of Technology, fuatino.petelo@manukau.ac.nz, 0212950831.
- Ravin Gounder, Coordinator, Papakura Sangam, ravin.gounder@gmail.com, 0272250017.
- Joy, Respite Manager, 0210663636.
Timeline
Student Social Worker
Rapua Te Ao Waiora Maaori Mental Health Clinic
08.2024 - 12.2024
Customer Services Coordinator
DR Britton Wholesale Distributors
10.2017 - 10.2019
Counter Sales / Stock purchasing / Good inwards / Driver
K. Simpson Electrical Merchants
02.2014 - 10.2017
Caretaker (Special Needs Kids)
01.2013 - 02.2014
Support Worker and Football Coach
Papakura Sangam
10.2012 - Current
Case Manager (Building)
Stream Group NZ – Loss Adjusters for Tower Insurance
10.2010 - 12.2012
Customer Services Officer (ICC), Immigration Officer / Key User
Immigration New Zealand
12.2004 - 09.2010
Bachelor of Applied Social Work - Level 7
Manukau Institute of Technology
Advanced Diploma - Travel and Tourism
New Zealand School of Travel And Tourism
Certificate - Supervisory Management
Manukau Institute of Technology
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