Vikeel Kumar
Mount Roskill,Auckland
Summary
I am a reliable professional with a proven track record in critical thinking, problem-solving, and organizational skills. I excel as a communicator and team player, with expertise in cash register operations and customer service. I am dedicated to exceeding guest expectations and fostering loyalty, eager to contribute to business success with a commitment to high-quality work. My strong focus on customer satisfaction and teamwork, combined with adherence to operational and safety standards, ensures I contribute effectively to team goals. I am motivated, adaptable, and possess exceptional interpersonal skills, capable of mastering new responsibilities independently. Seeking flexible, part-time employment with availability for weekend and evening shifts, I bring a history of meeting company needs through consistent and organized practices, thriving under pressure and adapting to enhance organizational excellence.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendys Hamburgers
Lynfield, Auckland
09.2022 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Informed customers about daily specials in an engaging manner.
- Took orders from patrons and input selections into store computer system.
- Interacted pleasantly with guests to deliver quality customer service.
- Drove team success by quickly completing assigned tasks.
- Presented orders to guests within anticipated service times.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Tailored orders to address customer allergies and gluten concerns.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
Lynfield College
Lynfield, Auckland, 104111-2023
Tertiary Foundation Certificate - Law And Property
University of Auckland
Auckland CitySkills
- Customer Service
- Customer Engagement
- Health Code Compliance
- Drive-Thru Operations
- Order Management
- Initiative and Self-Motivation
- Safety
- Taking Orders
- Store Opening and Closing
- Time Management
- Valid Driver's License
- Company standards
- Heavy Lifting
- Cleaning
- Team Contributions
- Telephone Etiquette
- Integrity and Honesty
- Verbal and written communication
- Teamwork and Collaboration
- Clear Communication
- Cash Handling
- Visual Communication
- Crew Leadership
- Workplace Efficiency
- Performance Improvement
- Safety awareness
- Problem-Solving
Languages
English
Full Professional
Hindi
Native/ Bilingual
Timeline
Crew Member
Wendys Hamburgers
09.2022 - Current
Lynfield College
Tertiary Foundation Certificate - Law And Property
University of Auckland
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