Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Vikeel Kumar

Auckland,Mount Roskill

Summary

Proactive and results-driven, I excelled at Wendy's Fast Food, enhancing team productivity and customer satisfaction through exceptional service and leadership. Skilled in multitasking and organization, I significantly improved operational efficiency. My strong attention to detail and commitment to quality set me apart, embodying integrity and a customer-first mindset in every task.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

6
6
years of professional experience

Work History

Crew Member

Wendys Fast Food
09.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Upholstery Apprentice

Modern Chair
01.2019 - 12.2022

WORKED AS A HELPER FOR THE COMPANY TO MAINTAIN THEIR SCHEDULE WHILE I WAS IN HIGH SCHOOL:

  • Exceeded expectations on numerous occasions by going above and beyond to complete projects ahead of schedule without sacrificing quality.
  • Increased workshop efficiency with meticulous organization of tools and supplies.
  • Maintained a clean, safe work environment to ensure smooth operations and minimize accidents.
  • Demonstrated strong attention to detail while cutting, sewing, and assembling upholstered furniture pieces.
  • Collaborated with senior upholsterers for successful completion of complex projects.
  • Measured, cut and sewed materials to fit specifications.
  • Received and processed both written and verbal instructions, prints and work orders.

Education

No Degree - NCEA Level 1,2 And 3

Lynfield College
191 White Swan Rd, Mount Roskill
10-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Customer engagement
  • Self-discipline
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Learning agility
  • Store opening and closing
  • Valid Driver's license
  • Visual communication
  • Order management
  • Assertiveness
  • Diversity awareness
  • Ordering procedures

Languages

Hindi
Native or Bilingual
English
Native or Bilingual

Interests

  • Gym Workouts
  • Team Sports
  • Passionate about balancing physical health with mental and emotional wellness
  • Committed to improving personal fitness through regular participation in Football
  • Web Development and Design
  • Coding and Programming
  • Video Gaming
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Playing Sports
  • I like working with my hands and fixing things
  • Auto Repair/Restoration

Timeline

Crew Member

Wendys Fast Food
09.2022 - Current

Upholstery Apprentice

Modern Chair
01.2019 - 12.2022

No Degree - NCEA Level 1,2 And 3

Lynfield College
Vikeel Kumar