Vikki Williamson
Wellsford
Summary
With current experience in a Health sector Administrative role, I have gained valuable insights and expertise. Caring for vulnerable individuals has instilled in me a genuine empathy and understanding. In this role, I have honed my computer skills and become proficient in MS Office, Word, email, and a Resident/Patient Management System. I am approachable and flexible, ensuring effective communication and adaptability in any situation.
Overview
16
16
years of professional experience
Work History
Care Home Administrator
CHT Care Homes
11.2023 - Current
- Reception duties providing a welcoming and inclusive first point of contact for visitors and callers
- Provide empathy, support and care for the residents and staff
- Coordinating calls and communication with resident's families
- Liaising with outside agencies to obtain support and appointments for residents
- Assisting with purchasing and stock management
- Process new resident data - entering admissions on vCare
- Arrange meetings with prospects and conduct tours
- Maintaining prospects waiting list
- Updating Eldernet website
- Process monthly petty cash reconciliations and resident's comfort accounts transactions
- Payroll: process fortnightly timesheets, assist staff with leave requests. parental leave requests and medical certificate uploads
- Ensure office equipment is operating and consumables are ordered
- Preparing spreadsheets, word processing and taking meeting minutes
Office Administrator
Wellsford Preschool
01.2019 - 11.2023
- Welcoming presence at reception, creating a positive first impression of the Centre, completing the enrolment process in the Student Management System
- Ensuring smooth administration and financial running of the Centre, Ministry of Education returns, weekly invoicing and audit requirements
- Assisting Director with HR administration - interviews, reference checking and payroll
- Successfully assisted with Ministry of Education funding audit requirements in June 2023
- Surveys and Policy review - communicating with parents and caregivers to obtain feedback
- Parent survey completed and responses collated in August 2023
- Systems used: Microsoft Office (including Word, Excel, Outlook and OneDrive), Discover Childcare Student Management System, Xero Accounting and liasing with Ace Payroll
Accounts Manager
Work Law Limited Employment Advocates
05.2016 - 11.2023
- Bookkeeping on Xero, invoicing regarding Human Resources matters and advocacy services
- Responsive, excellent relationships with Director and Employment Advocates
- Proactive outcome - invoices issued and payment to Employment Advocates within 24 hours of receipt of funds
- Systems used: Xero, Microsoft Office, Google Sheets, Custom CMS System
- Contract role
Support Worker
Vision West Home Healthcare
07.2017 - 03.2019
- Care and support for clients in their own homes
- Personal care, home management and escort on outings
- Medication support
- Treating clients with respect, looking after their well-being and advocating for them
- Liasing with clients, coordinators and family to ensure safety, sense of dignity and comfort were maintained
Office Manager
Christopher & Robin ECC
10.2008 - 04.2016
- Start up/set up purpose built building and implemented business systems
- Human Resources - interviewing, reference checking and individual employment agreements
- Ensured smooth administration and financial running of the Centre, liaison with whānau and government agencies, GST, payroll, Ministry of Education returns
- Maintaining Centre license, building WOF, health and safety requirements
- Systems used: Microsoft Word and Excel, Apt Student Management System, Smart Payroll, Xero
Education
Workplace First Aid Certificate -
Triple One Care First Aid
07.2022
Business Psychology -
Massey University
01.2018
University Entrance -
Bream Bay College
01.1984
Skills
- Empathetic and conscientious Administrator
- Multitasking Skills
- Excellent Computer Skills
- Attention to Detail
- Quick to pick up new systems
Personal Information
- Place of Birth: Whangarei
- Nationality: New Zealander
- Driving License: BG335602
Hobbies and Interests
- Faith
- Family and community
- Tennis
- Old school music
- Hunting for treasures on the beach
- Playing with my Grandson
- Doggo walks
Timeline
Care Home Administrator
CHT Care Homes
11.2023 - Current
Office Administrator
Wellsford Preschool
01.2019 - 11.2023
Support Worker
Vision West Home Healthcare
07.2017 - 03.2019
Accounts Manager
Work Law Limited Employment Advocates
05.2016 - 11.2023
Office Manager
Christopher & Robin ECC
10.2008 - 04.2016
Business Psychology -
Massey University
University Entrance -
Bream Bay College
Workplace First Aid Certificate -
Triple One Care First Aid
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