Vikki Williamson

• First point of call for residents, visitors and staff
• Process monthly petty cash reconciliations and resident's comfort accounts transactions
• Payroll: process fortnightly timesheets, assist staff with leave requests. parental leave requests and medical certificate uploads
• Preparing spreadsheets, word processing and taking meeting minutes
• Coordinating calls and communication with resident's families
• Liaising with outside agencies to obtain support and appointments for residents
• Assisting with purchasing and stock management
• Process new resident data - entering admissions on vCare
• Arrange meetings with prospects and conduct tours
• Maintaining prospects waiting list
• Updating Eldernet website
• Ensure office equipment is operating and consumables are ordered
• Systems used: Microsoft Teams, Dayforce Payroll, vCare Resident Management System, Coupa Accounts Programme, FileVision document store and Maintenance requests

• Welcoming presence at reception, creating a positive first impression of the Centre, completing the enrolment process in the Student Management System
• Ensuring smooth administration and financial running of the Centre, Ministry of Education returns, weekly invoicing and audit requirements
• Assisting Director with HR administration - interviews, reference checking and payroll
• Successfully assisted with Ministry of Education funding audit requirements in June 2023
• Surveys and Policy review - communicating with parents and caregivers to obtain feedback
• Parent survey completed and responses collated in August 2023
• Systems used: Microsoft Office (including Word, Excel, Outlook and OneDrive), Discover Childcare Student Management System, Xero Accounting and liasing with Ace Payroll

• Bookkeeping on Xero, invoicing regarding Human Resources matters and advocacy services
• Responsive, excellent relationships with Director and Employment Advocates
• Proactive outcome - invoices issued and payment to Employment Advocates within 24 hours of receipt of funds
• Systems used: Xero, Microsoft Office, Google Sheets, Custom CMS System
• Contract role

• Start up/set up purpose built building and implemented business systems
• Human Resources - interviewing, reference checking and individual employment agreements
• Ensured smooth administration and financial running of the Centre, liaison with whānau and government agencies, GST, payroll, Ministry of Education returns
• Maintaining Centre license, building WOF, health and safety requirements
• Systems used: Microsoft Word and Excel, Apt Student Management System, Smart Payroll, Xero

Relieving position

Customer service - processing deposits and withdrawals

Assisting customers with card pin set ups and enquiries

Temporary position as I had moved to Whangarei to assist with set up of new Early Childhood Centre which opened in October 2008

• Assisting with running of family owned Early Childhood Centres - initially in Albany, Auckland followed by Whangaparaoa
• Start up/set up purpose built building and implemented business systems
• Human Resources - interviewing, reference checking and individual employment agreements
• Ensured smooth administration and financial running of the Centre, liaison with whānau and government agencies, GST, payroll, Ministry of Education returns
• Maintaining Centre license, building WOF, health and safety requirements
• Systems used: Microsoft Word and Excel, Apt Student Management System, Smart Payroll, Xero

Initially employed on the 123 Customer Service line

Assisting customers with queries

Transferred to a Credit Management role 2nd May 1994

Progressed to a Quality Control position within the Billing team

Performing checks on samples each billing run

Ensuring call plans, specials, national and international calls were calculating correctly

Trouble shooting and correction of any errors found

Escalating issues with print quality or formatting to Contracted printers

Authorising the statements to be mailed

Maternity leave July 1995 to July 1996

Temp roles in Accounts and Hospitality settings

Travel in the UK and Europe

Initially employed as Accounts Officer entering premium payments, processing deductions and reporting on balances and projected values to policyholders.

Progressed to new role - Checking Claims Calculations

Attention to detail required

(Finish date is approximate)

Processing cash and cheque banking

Transfers between accounts and banks

Preparing International Money Transfers

Daily reconciliation of float