Vikram Setty
Auckland
Summary
Proven leader and adaptable professional with extensive experience at Chemist Warehouse New Zealand, excelling in people management and continuous improvement. Demonstrated success in streamlining operations, achieving significant improvements in operational efficiency.
Overview
2
2
years of professional experience
Work History
Dispensary Manager
Chemist Warehouse St. Lukes
06.2024 - Current
- Led a busy dispensary turning over 5700 prescriptions weekly
- Addressed customer concerns promptly, resolving issues efficiently while maintaining high levels of customer satisfaction.
- Managed daily cash reconciliations, ensuring accuracy and eliminating discrepancies in financial reporting.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Proven ability to learn quickly and adapt to new situations.
Pharmacist
Chemist Warehouse New Zealand
12.2022 - 06.2024
- Locummed in over 30 Chemist Warehouse stores
- Accredited vaccinator
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelors of Pharmacy -
University of Auckland
Auckland, NZ12-2021
Skills
- Employee Training
- Store maintenance
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Conflict Resolution
Timeline
Dispensary Manager
Chemist Warehouse St. Lukes
06.2024 - Current
Pharmacist
Chemist Warehouse New Zealand
12.2022 - 06.2024
Bachelors of Pharmacy -
University of Auckland
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