Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vikram Sharma

Raglan,WKO

Summary

Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Stock Filler

FreshChoice
09.2023 - Current
  • Ensured timely product availability for customers with efficient shelf stocking and rotation.
  • Safeguarded against theft or damage by following proper storage and security procedures.
  • Participated in annual inventory counts, improving data accuracy for management decision-making processes.
  • Enhanced customer satisfaction by assisting in locating desired products and providing accurate information.

Retail Assistant Manager

Super Liquor
05.2023 - Current
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Fostered a positive work environment, promoting teamwork and open communication among staff members.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Supervisor

Swanhill Cleaning Company
12.2008 - 03.2010
  • Carry out duties as directed by the Soft Services Manager
  • Ensure that all cleaners clean and maintain the area in a litter free conditions
  • Clean and maintain all back up areas to a high standard of cleanliness
  • React to all requests from the client or management team within the specified time frame
  • Work in a safe manner at all times
  • Notice and report any H&S issues that may arise within the estate

Education

Under graduate - B.A 2nd year

Punjab University

Matrix English Course - undefined

Matrix

Skills

  • Attention to detail
  • Excellent communication
  • Team leader
  • Supervising
  • Staff Management
  • Verbal and written communication
  • Active listening skills
  • Quick learner
  • Motivated team player
  • Planning and Organization
  • MS Office Suite
  • Cash handling and management

Certification

  • Licensed Forklift Operator
  • Liquor License
  • Manager's Certificate to work in Licensed Premises

Timeline

Stock Filler

FreshChoice
09.2023 - Current

Retail Assistant Manager

Super Liquor
05.2023 - Current

Supervisor

Swanhill Cleaning Company
12.2008 - 03.2010

Matrix English Course - undefined

Matrix

Under graduate - B.A 2nd year

Punjab University

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Vikram Sharma