Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Eligible To Work
Personal Information
Interests
Timeline
background-images
Vikram Tiruveedula

Vikram Tiruveedula

Auckland City,New Zealand

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

20
20
years of professional experience
3
3

Certifications

Work History

Office Manager

Kiwi Plastic Packaging Ltd
05.2025 - Current
  • Collaborated with IT department to troubleshoot hardware/software issues and ensure smooth functioning of office equipment
  • Manage daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence.
  • Design and develop high-quality marketing collateral, including social media graphics, web banners and support website content updates and design/layout tasks
  • Content creation and scheduling across social media platforms
  • Negotiate contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
  • Prepare reports on office expenses, budget variances, payroll, and operational performance.
  • Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
  • Manage relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner
  • Developed and implementing efficient filing systems to improve document organization and retrieval
  • Manage the office budget, tracking expenses and identifying areas for cost-saving measures
  • Collaborate with HR department to ensure compliance with employment laws/regulations and maintain accurate personnel records
  • Increase office efficiency by implementing a centralized digital document management system
  • Served as point of contact for building maintenance issues coordinating repairs promptly

Senior Executive (Administration)

Institute of Public Enterprise
05.2016 - 04.2025
  • As a Senior Executive in Administration, my duties are to administer the staff by recruiting, selecting, orienting, and training employees.
  • Design and develop high-quality marketing collateral, including social media graphics, web banners and support website content updates and design/layout tasks
  • Content creation and scheduling across social media platforms
  • Conducting training programmes for the employees of private and government sectors for their professional development and motivation in their work with emotional intelligence and soft skills.
  • Supervises clerical and administrative personnel by communicating job expectations.
  • Initiates and coordinates goals, deadlines, and projects for their department.
  • Sets policies and procedures for staff on training, coaching, counselling, and career development.
  • Monitors and procures supplies for office, reception, mailroom, and kitchen.
  • Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

Executive Administration

Institute of Public Enterprise
06.2012 - 05.2016
  • An Executive Administration had to prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports, and related material from machine dictation and handwritten copy.
  • Schedule and confirm appointments and meetings with employers.
  • Order office supplies and maintain inventory. Answer telephone and electronic inquiries and relay telephone calls and messages.
  • Set up and maintain manual and computerized information filing systems.
  • Record and prepare minutes of meetings.
  • Arrange travel schedules and make reservations.
  • Organized many conferences and training programs.
  • Compile data, statistics, and other information to support research and training activities.
  • Supervise and train office staff in procedures and in the use of current software and hardware.

Console Operator and Lab In-charge

Institute of Public Enterprise
05.2010 - 06.2012
  • Being a Console Operator, my responsibility is to plan and design the leased lines and their hardware requirement, configure & troubleshoot various network equipment, analysis of repeated incidents (Problem management), an active team member in planning and scheduling for the deployment of network components, implementing new sites and change management, analysing bandwidth requirements, troubleshooting of LAN, WAN, Datacentres (Data Networks Infrastructure), etc., maintain the Central Database, Central Library Server which has huge collection of online databases of books.
  • As a Lab in charge, my responsibility was to take care of all the computers in the lab through regular maintenance with technicians and resolve the issues at hand.
  • I also used to solve all the technical queries of management students who use Computer Lab for their project work.

Process Manager

Yotta Technologies Pvt. Ltd.
07.2008 - 05.2010
  • Company Overview: Yotta Technologies Pvt. Ltd. is headquartered in California, USA with the registered name, Vennsoft Inc.
  • My role here was Process Manager and my responsibilities were Networking, Administration, HR Services, and Software Development with a team of 15 members.
  • Major responsibilities include HR Services & Administration role including generating pay slips and maintaining records of all the employees.
  • Also, in this process, we place the candidates in different companies according to their qualifications and experience with the requirements of the clients.
  • Maintenance of Database in a network, maintaining network using Switch and a Router for wired and wireless Internet connection.
  • Software Development has a dedicated team to work on different technologies like .NET, Java, Oracle, Software Testing, and Web Designing & Development with annual maintenance.
  • Yotta Technologies Pvt. Ltd. is headquartered in California, USA with the registered name, Vennsoft Inc.

Senior Systems Analyst & Subject Matter Expert (Level 2 Support)

Wipro
06.2007 - 06.2008
  • Joined Wipro as a Senior Systems Analyst and got promoted as Subject Matter Expert (Level 2 Support) for BellSouth (Voice Support to customers of AT&T, based in the USA).
  • Here we used to support the customers having technical issues on the phone and send the transcript to them using an E-Mail Client, a Ticket generating tool.
  • The issues were related to telecommunication service providers ranging from narrowband and broadband Internet Service Providers, leading wireless service providers, network equipment vendors, convergent next-generation telecommunication companies, network carriers, and IP service providers.
  • Concurrently we also had a retention process for Real Networks which majorly dealt with Real Player subscriptions and renewals of the services.
  • We used to get calls from the customers to cancel the service, but we explain them to retain the service and renew for better experience.

Technical Support Executive

Brigade Corporation
05.2005 - 11.2006
  • In Brigade my job role was Technical Support Executive.
  • I was supporting customers having technical issues related to Hardware, Software, and Networking with their HP Pavilion & Compaq Notebooks.
  • It was an e-mail process, where we used to get the tickets from the customers using the KANA Ticket generating tool powered by Citrix.
  • Upon getting the tickets, we initiate the process by replying to the customer with multiple troubleshooting steps and follow-up with an outbound call for further assistance till the issue gets resolved with the customer.
  • Further to this, my responsibility was to train the team members once a week for the betterment of maintaining Service Levels not getting down and enable to expertise and upgrade their knowledge base.

Education

Bachelor's degree - Bachelors in Computer Applications (BCA)

St. Paul's College
Hyderabad, Telangana
01.2003

Skills

  • Typing
  • Google Docs
  • Microsoft Office Suit (Word, Excel etc)
  • Adobe Suit (Photoshop, Illustrator etc)
  • Personal Assistant Experience
  • Training and Development
  • Event Planning
  • Office Management
  • Hospitality Management
  • Calendar management
  • Digital & Social Media Management
  • Time management
  • Customer Relations
  • Organizational skills
  • Microsoft Outlook
  • Customer service
  • Administrative Experience
  • Executive administrative support
  • Travel planning
  • IT & Equipment Coordination
  • Human Resources
  • Attention to detail
  • Computer skills
  • Office management
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Administrative support
  • Scheduling and calendar management
  • Billing
  • Payroll processing
  • Document management
  • Payroll and budgeting
  • Mail handling
  • Staff management
  • Employee supervision
  • Operations management
  • Human resources
  • Staff hiring
  • Supply management
  • Administrative oversight
  • Employee training
  • Training and coaching
  • Team supervision
  • Staff training
  • Event coordination
  • Business administration
  • Facility management
  • Information protection
  • Strategic planning
  • Office management software
  • Banking operations
  • MS office
  • Teamwork and collaboration
  • Documentation and reporting
  • Team leadership
  • Administration and reporting
  • Hiring and training
  • Onboarding and orientation
  • Negotiation and conflict resolution
  • Team development
  • Training and development
  • Employee coaching and mentoring
  • Travel coordination
  • Team bonding
  • Technical support
  • Contract negotiations

Accomplishments

  • Supervised team of 50+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Certification

  • HR Management Assessment, LearnTube.ai, 2025
  • Train the Trainer, SAP, 2010
  • Multimedia, Image Multimedia Institute, 2002

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)

Eligible To Work

Accredited Employer Work Visa

Personal Information

  • Willing To Relocate: Anywhere in New Zealand

Interests

  • Cooking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Graphic Design
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Video Gaming
  • Learning new cooking techniques and expanding my culinary skills
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Web Development and Design
  • Food Photography
  • Interior Design
  • I have a passion for photography and editing photos
  • Music
  • I enjoy cooking for friends and family gatherings
  • Photography
  • Design and Build Websites

Timeline

Office Manager

Kiwi Plastic Packaging Ltd
05.2025 - Current

Senior Executive (Administration)

Institute of Public Enterprise
05.2016 - 04.2025

Executive Administration

Institute of Public Enterprise
06.2012 - 05.2016

Console Operator and Lab In-charge

Institute of Public Enterprise
05.2010 - 06.2012

Process Manager

Yotta Technologies Pvt. Ltd.
07.2008 - 05.2010

Senior Systems Analyst & Subject Matter Expert (Level 2 Support)

Wipro
06.2007 - 06.2008

Technical Support Executive

Brigade Corporation
05.2005 - 11.2006

Bachelor's degree - Bachelors in Computer Applications (BCA)

St. Paul's College

Similar Profiles

CREATE PROFILE
Vikram Tiruveedula