VINAL KAVINESH KARAN
Palmerston North,New Zealand
Summary
Reliable Electronics Technician proficient in product fabrication, soldering and installation of weighing systems, Audio visual,Security equipment . Adept with coordinating with supervisors to provide engineering solution.
Overview
11
11
years of professional experience
Work History
Electronics Technician
Iconix Nz Ltd
08.2023 - Current
- Repair and Service of weighing equipment’s
- Dispatch of repaired items to customer once seviced
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Diagnosed and repaired complex faults within target timeframes.
- Calibrated electrical components and systems to optimize performance.
- Developed comprehensive technical documentation, including schematics, diagrams, and user manuals, facilitating smooth user adoption of new technologies.
- Wiring of loads cells with electronic components
- Doing minor electrical works eg replace of power points or power switch
- Assembling of Electronic load bars and weigh pads
- Making adaptor cables for other brands to Iconix equipment
- Liaising with all customer enquiries
Operations Manager
The Terraces Apartments Resort
06.2020 - 07.2023
- Responsible for looking after all aspects of the hotel’s daily operations
- Diagnose and repair all electronic items e.g., dryer, washing machine, TV, radio, electronic door lock etc
- Repair and Configuration of CCTV systems
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Established organizational vision and developed strategies to achieve sales and customer service goals
- Working closely and providing support to the relevant Heads of Department
- Monitoring purchasing/incidents/ requisitions of each department while looking after accounts receivable and payables
- Inspecting all departments with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
- Delivered highest level of customer service and expedited customers' rental requests
- Achieved complete customer satisfaction by investigating and resolving reservation issues
- Met customer demands by tracking market changes and revising strategies accordingly
- Developed strategies and plans for new product development
Front office/Reservation/Electronic Technician
The Terraces Apartments Resort
06.2019 - 06.2020
- Answers phone calls, communicating with guests assisting them with their request
- Entering bookings which comes through OTA, Emails, Phone calls, Facebook, Direct desk bookings
- Doing reservation check, changing promotion (rates) on websites, updating of inventories
- Doing maintenance check of rooms such as cleaning AC filters, fixing of minor damages painting
- Adjusting of all doors, servicing of electronic doors, repair of electronic items e.g., fixing of washing machine, dryer, TV remotes, radio, and TV
- Ensure that all pending work is done by maintenance team
- Complete the Paperwork as directed by the Management
- Input check-in and checkout into customer reservation system
- Assist Front Office Team, Maintenance Team in file work or assist them with creating SOP
- Reviling front staff and Reservation staff when there on day off
- Ordering and purchasing of admin items from suppliers
- Conducting regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, guest feedback and action taken for service recovery, and any staff issues
- Monitoring the co-ordination between all departments for smooth & efficient operations
- Assessing and reviewing customer satisfaction and service recovery process
- Be available on call 24 hours a day to resolve any urgent problems on emergencies
- Responsible for the overall management of the operation of the hotel
- Inspecting all departments for SOP implementation
- Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target
- Supervising General Job Performance of reservation & Maintenance staff
- Implementing policies and procedures
- Educated customers about facility amenities and availability
Electronic Technician
Karan’s Electronics
01.2016 - 12.2019
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Installation of intercom system brands which I have installed are Ahuja, Mega, Ti reward
- Keep abreast of best practices and promotional trends
- CCTV installation brands which I worked on are Hi sharp, Swann, Dahua, both analog and IP based
- Through knowledge of Sound System setups, intercom, conferencing audio visual system used brands such as Carvin, Jaguar, Peavy, Ahuja etc
- Systemic knowledge of installation of multimedia
- Repairing of electronic boards
- Conducting sales trip monthly
- Conference delegate setup
- Minor electrical works
Head of Security and Audio visual Technician
Sharma’s Music Centre & Prime Apartments
01.2014 - 12.2016
- Working as security and audio visual technician with experience in troubleshooting, assembling, disassembling, repairing and monitoring alarm system hardware and electronic devices such as smoke alarms, video cameras, remote controls, audio surveillance equipment and television monitors and CCTV installation
- Evaluate signal quality and performance with computers, networks and software
- Repair and Configuration of CCTV systems
- Provision of Training to the Customer Personnel
- Utilization of Technical Manuals from Manufacturers to Troubleshoot Systems
- Selling of new services to Customers and Updating existing Clients on the Trending Products
- Complete the Paperwork as directed by the Management
- Demonstrate general Electrical Theory and Technical know-how of Electrical Systems
- Comply with the Safety Standards, Guidelines and Directives
Education
Certificate IV - Electronics Engineering (Majors in Electronics)
The Fiji National University
Skills
- Familiar with Microsoft Office Applications (Excel, Word, Power Point, Access, Databases) can Create and Manipulate Databases
- Soldering and wiring
- Troubleshooting
- Digital electronics
- Electromechanical assembly
- Hardware diagnostics
- Equipment Installation
Personal Information
Date of Birth: 05/06/95
References
- Mr. Nathaniel Satya, Operations Manager at Iconix New Zealand Ltd, 0274591116, nathaniel@iconix.co.nz
- Mr. Rohit Kant, General Manager at The Terraces Apartments, 9998082, gm@theterracesfiji.com
- Mrs. Artika Sharma, Director at Sharma music centre, 9993039, accounts@sharmamusic.com.fj
- Mrs. Sonam Karan, Sale & accounts representation at Karan’s electronics, 7133442, sonamkaran89@gmail.com
Hobbies and Interests
- Traveling
- Learning new ideas
- Playing soccer
- Listening to music
- Meeting people and making friends
- Cultural events
- Surfing the websites for new ideas
- Watching adventurous movies
Sportsachievements
- 2009-2010, Under 15 Soccer Team
- 2011, Under 17 and Under 19 Soccer Team
Accomplishments
- Supervised team of 28 staff members in a resort.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Fiji
Full Professional
Hindi
Native or Bilingual
Timeline
Electronics Technician
Iconix Nz Ltd
08.2023 - Current
Operations Manager
The Terraces Apartments Resort
06.2020 - 07.2023
Front office/Reservation/Electronic Technician
The Terraces Apartments Resort
06.2019 - 06.2020
Electronic Technician
Karan’s Electronics
01.2016 - 12.2019
Head of Security and Audio visual Technician
Sharma’s Music Centre & Prime Apartments
01.2014 - 12.2016
Certificate IV - Electronics Engineering (Majors in Electronics)
The Fiji National University
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