Vina Mariz Lopez
Mount Roskill,AUK
Summary
To seek a challenging career that will make use of my skills and abilities. Highly adept at multitasking tasks. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Thus, excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work.
Overview
9
9
years of professional experience
Work History
RETAIL ASSISTANT (CASUAL)
Salvation Army Family Store
11.2023 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Answer inquiries of clients including phone calls.
- Submitting reports and banking for the sales of the day.
PUBLIC SCHOOL TEACHER
Department of Education, Philippines
01.2019 - 10.2023
- Taught Grade 9 learners Social Studies and Values subjects.
- Managed my advisory class and handled their personal records.
- Submitted certain clerical works like reports and other paper works.
- Created and maintained harmonious relationship with students and stakeholders of the school.
- Prepared lesson, presentations and examinations.
- Participated in professional development opportunities to stay current on best practices in education and improve teaching skills consistently.
- Supported student physical, mental, and social development using classroom games and activities.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
CUSTOMER RELATIONSHIP OFFICER
Rizal Commercial Banking Corporation
08.2015 - 05.2017
- Managed opening of bank accounts and other bank products.
- Developed creative solutions for clients.
- Worked closely with clients to ensure creative solutions met their needs.
- Managed customer queries and monitored accounts and sales.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
- Provided regular feedback to management regarding areas for improvement in both products and services offered to clients.
Education
Units in Education -
PAMPANGA COLLEGES
Philippines10.2017
Bachelor of Science in Business Administration - Financial Management
PAMPANGA COLLEGES
Philippines04.2013
Skills
- Ability to manage organization, having the leadership in Social Studies and Values Organization
- Possesses excellent communication, organizational and problem-solving skills
- Proficient in Microsoft Office
- Well-versed in social media and customer trends
- Excellent team collaboration skills
- Adaptability in managing systems
- Detail-oriented
- Excellent Written and Verbal Communication
- Goal-Driven
Timeline
RETAIL ASSISTANT (CASUAL)
Salvation Army Family Store
11.2023 - Current
PUBLIC SCHOOL TEACHER
Department of Education, Philippines
01.2019 - 10.2023
CUSTOMER RELATIONSHIP OFFICER
Rizal Commercial Banking Corporation
08.2015 - 05.2017
Units in Education -
PAMPANGA COLLEGES
Bachelor of Science in Business Administration - Financial Management
PAMPANGA COLLEGES
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