Vinay Ulpala
Auckland
Summary
Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and client issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments. Also, Business-focused, visionary-thinking Retail Manager with over five years of experience in cultivating relationships, operations,creating marketing campaigns and growing profit channels. Experienced with retail operations and management.
Overview
8
8
years of professional experience
Work History
Inventory Controller & Admin
DHL Supply Chain
07.2022 - 07.2023
- Tracking and monitoring inventory levels through routine cycle counts and maintaining database.
- Reconcile the real stock count with the computer-generated reports.
- Client returns and customer returns, query's damage returns and adjustments.
- Processing purchasing orders as required.
- Kardex machine reconciliations and stock consolidation.
- Responsible of sending monthly drug flow reports to the Ministry of Health.
- Responsible for 9 medications that are held in a vault in accordance with drug standards.
- Investigating discrepancies and identifying solutions.
- Taking responsibility for storage configuration to assist wider operational efficiency.
- Built strong vendor relationships for timely goods and materials deliveries.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Audited and corrected discrepancies in inventory numbers.
- Assisting the planning and coordination of annual/full stock takes.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Developed and implemented a system to track and monitor incoming, outgoing and on-hand inventory.
- Conducted research to address shipping errors and packaging mistakes.
Retail Manager
Petrochem Group
12.2015 - 06.2022
- Hiring, rostering, and payroll administration.
- Controlled store inventory and reviewed cash handling and operations reports.
- Ensured employee relationship and customer interaction is enhanced.
- Responded to customer inquiries and complaints and find prompt resolutions.
- Handled any concerns in professional manner within boundaries of employment law.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Devised innovative strategies to improve customer satisfaction scores and meet company goals.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Troubleshot complex multi-vendor network service provider issues.
- Established strong vendor relationships to maintain and support business.
- Keeping record of financial transactions to ascertain income and expenditure, budgeting to uplift profitability and business performance.
- Regular team building initiatives, regular safety drills.
- Identify risks areas, introduce measures to address resolution of issues identified.
Education
Level 7 - Diploma In Management
Imperial College of New Zealand
Auckland, AUK05.2015
Level 7 Diploma - Computing, Software Development Specialisation
National Technology Institute
Tauranga, BOP07.2013
Bachelor of Technology - Electrical and Electronic Engineering
Jawaharlal Nehru Technological University
Hyderabad 05.2011
Skills
- Operational Standards
- Problem Investigations
- Inventory Monitoring, Inventory Demand Forecasting
- Hazardous Materials
- Monthly Audits
- Business Growth Initiatives
- Cycle Counting, pallet counts
- Proficient with Manhattan, MS Excel and MS Outlook
- Inventory and Supply Control
- Product Placement, Computer Tracking
- Inventory Analysis, Inventory Procurement
- Issue and Complaint Resolution
- Focus and Follow-Through
- Effective Written and Verbal Communication
- Building Customer Trust and Loyalty
- Upselling Products and Services
Accomplishments
- Maintaining accurate weekly pallet counts and daily cycle count activities of the agencies.
- Maintaining SKU properties within the WMS.
- Accurately completing quality control functions for inbound product.
- Taking the lead with key customer stocktakes.
- Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Collaborated with team of 12 staff in the development of company and also with other teams in the network.
- During problem-solving situations, making decisions in accordance with company policies.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
References Available On Request
Timeline
Inventory Controller & Admin
DHL Supply Chain
07.2022 - 07.2023
Retail Manager
Petrochem Group
12.2015 - 06.2022
Level 7 - Diploma In Management
Imperial College of New Zealand
Level 7 Diploma - Computing, Software Development Specialisation
National Technology Institute
Bachelor of Technology - Electrical and Electronic Engineering
Jawaharlal Nehru Technological University
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