Vinil Chacko
Nelson,NSN
Summary
With 18 years in HR, I've excelled in Talent Acquisition and as a Senior HR Advisor at WNS (India, Australia, New Zealand, Malaysia). Specializing in end-to-end recruitment, I've led impactful projects, automated processes with AI, and fostered strong relationships. A strategic approach, Six Sigma initiatives, and budget-conscious methods consistently drive successful HR outcomes. In essence, a dynamic blend of strategic leadership and operational excellence is brought to enhance recruitment processes across organizational levels.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. People Advisor - HR
WNS Global Service Pvt Ltd
02.2021 - 10.2023
- Successfully served as Senior HR Advisor for Australia, New Zealand, and Malaysia, providing strategic guidance on end-to-end recruitment processes for entry-level and mid-management positions.
- Acted as trusted advisor to hiring managers, offering expert advice to support effective decision-making in recruitment for various organizational levels.
- Single-handily managed end-to-end recruitment process for entry-level and mid-management positions, ensuring seamless experience for candidates and hiring managers.
- Implemented performance management system for entry-level and mid-management roles, aligning individual goals with organizational objectives to enhance overall team performance.
- Led initiatives to identify efficiencies and improvements in sound HR processes, particularly focusing on recruitment for diverse organizational levels.
- Designed and administered people policy, competitive compensation and benefits programs, ensuring compliance with local legal requirements.
- Proficiently managed employee relations issues and resolved conflicts promptly and fairly.
- Maintained HR policies and practices, ensuring compliance with relevant laws and regulations for diverse organizational levels.
Sr. General Manager HR
WNS Global Service Pvt Ltd
08.2005 - 01.2021
- Led talent acquisition efforts for WNS India, including both frontline and lateral hiring.
- Developed and implemented talent acquisition strategies across all levels of the organization.
- Spearheaded and executed large-scale projects such as launching a career website, integrating recruitment tools, creating employee training programs, and implementing cost-effective hiring models.
- Implemented automation of recruitment processes using an AI- enabled platform
- Managed budget and oversaw the execution of strategic plans, business procedures, and operational processes.
- Collaborated with human resources personnel to identify talent management priorities and goals.
- Negotiated with talent and agencies for contractual arrangements.
- Developed and executed strategic and tactical hiring plans through low-cost channels such as campus recruiting, employee referral schemes, job portals, and social media.
- Led organization branding efforts through various recruitment initiatives.
- Worked closely with business unit heads and key managers to develop recruitment plans for current and future project requirements.
- Initiated Green Belt Project (SIX-SIGMA) to improve the quality of hire.
Education
Bachelor of Arts - Political Science
Kerala University
NSS College04.2004
Skills
- Talent Acquisition and Retention
- Strategic HR Management
- Performance Management
- Organizational Development
- Compensation and Benefits
- Employee Engagement
- Compliance and Legal Knowledge
Accomplishments
- Implemented various strategic HR interventions in Australia, resulting in a significant decrease in year-to-date attrition and 100% direct hiring.
- Established and managed successful HR operations in the Malaysia location, ensuring streamlined and efficient processes.
- Awarded by the CEO and CPO for the value-add provided to the business and customers.
- Drove high-volume recruitment cost-effectively, maintaining an offer-to-joining ratio of up to 85%
- Awarded People Star for Q3 2012-13
- Awarded Star Fire for Q3 2010-11
- Have delivered successfully, within the shortest possible timeframe for mission-critical projects involving niche skills like Investment Banking and Actuarial
- Developing and standardizing the employee referral channel
- Designed and implemented the Hire and Train program for the constant talent supply.
Certification
General Management Program in collaboration with IIM-A (B School), 2017
Affiliations
HRNZ
Timeline
Sr. People Advisor - HR
WNS Global Service Pvt Ltd
02.2021 - 10.2023
Sr. General Manager HR
WNS Global Service Pvt Ltd
08.2005 - 01.2021
Bachelor of Arts - Political Science
Kerala University
General Management Program in collaboration with IIM-A (B School), 2017
Similar Profiles
Sourabh Rajendra ShindeSourabh Rajendra Shinde
Operations Associate at WNS Global Service Pvt LtdOperations Associate at WNS Global Service Pvt Ltd
Mohammad SharifMohammad Sharif
Team Lead at WNS Global Service Pvt ltdTeam Lead at WNS Global Service Pvt ltd
Anirban BanerjeeAnirban Banerjee
Senior Group Manager [AVP] at WNS Global Service Pvt LimitedSenior Group Manager [AVP] at WNS Global Service Pvt Limited