Vinil Chacko
Nelson,NSN
Summary
With 18 years in HR, I've excelled in Talent Acquisition and as a Senior HR Advisor at WNS (India, Australia, New Zealand, Malaysia). Specializing in end-to-end recruitment, I've led impactful projects, automated processes with AI, and fostered strong relationships. A strategic approach, Six Sigma initiatives, and budget-conscious methods consistently drive successful HR outcomes. In essence, a dynamic blend of strategic leadership and operational excellence is brought to enhance recruitment processes across organizational levels.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. People Advisor - HR
WNS Global Service Pvt Ltd
2021.02 - 2023.10
- Successfully served as Senior HR Advisor for Australia, New Zealand, and Malaysia, providing strategic guidance on end-to-end recruitment processes for entry-level and mid-management positions.
- Acted as trusted advisor to hiring managers, offering expert advice to support effective decision-making in recruitment for various organizational levels.
- Single-handily managed end-to-end recruitment process for entry-level and mid-management positions, ensuring seamless experience for candidates and hiring managers.
- Implemented performance management system for entry-level and mid-management roles, aligning individual goals with organizational objectives to enhance overall team performance.
- Led initiatives to identify efficiencies and improvements in sound HR processes, particularly focusing on recruitment for diverse organizational levels.
- Designed and administered people policy, competitive compensation and benefits programs, ensuring compliance with local legal requirements.
- Proficiently managed employee relations issues and resolved conflicts promptly and fairly.
- Maintained HR policies and practices, ensuring compliance with relevant laws and regulations for diverse organizational levels.
Sr. General Manager HR
WNS Global Service Pvt Ltd
2005.08 - 2021.01
- Led talent acquisition efforts for WNS India, including both frontline and lateral hiring.
- Developed and implemented talent acquisition strategies across all levels of the organization.
- Spearheaded and executed large-scale projects such as launching a career website, integrating recruitment tools, creating employee training programs, and implementing cost-effective hiring models.
- Implemented automation of recruitment processes using an AI- enabled platform
- Managed budget and oversaw the execution of strategic plans, business procedures, and operational processes.
- Collaborated with human resources personnel to identify talent management priorities and goals.
- Negotiated with talent and agencies for contractual arrangements.
- Developed and executed strategic and tactical hiring plans through low-cost channels such as campus recruiting, employee referral schemes, job portals, and social media.
- Led organization branding efforts through various recruitment initiatives.
- Worked closely with business unit heads and key managers to develop recruitment plans for current and future project requirements.
- Initiated Green Belt Project (SIX-SIGMA) to improve the quality of hire.
Education
Bachelor of Arts - Political Science
Kerala University
NSS College04.2004
Skills
- Talent Acquisition and Retention
- Strategic HR Management
- Performance Management
- Organizational Development
- Compensation and Benefits
- Employee Engagement
- Compliance and Legal Knowledge
Accomplishments
- Implemented various strategic HR interventions in Australia, resulting in a significant decrease in year-to-date attrition and 100% direct hiring.
- Established and managed successful HR operations in the Malaysia location, ensuring streamlined and efficient processes.
- Awarded by the CEO and CPO for the value-add provided to the business and customers.
- Drove high-volume recruitment cost-effectively, maintaining an offer-to-joining ratio of up to 85%
- Awarded People Star for Q3 2012-13
- Awarded Star Fire for Q3 2010-11
- Have delivered successfully, within the shortest possible timeframe for mission-critical projects involving niche skills like Investment Banking and Actuarial
- Developing and standardizing the employee referral channel
- Designed and implemented the Hire and Train program for the constant talent supply.
Certification
General Management Program in collaboration with IIM-A (B School), 2017
Affiliations
HRNZ
Timeline
Sr. People Advisor - HR
WNS Global Service Pvt Ltd
2021.02 - 2023.10
Sr. General Manager HR
WNS Global Service Pvt Ltd
2005.08 - 2021.01
Bachelor of Arts - Political Science
Kerala University
General Management Program in collaboration with IIM-A (B School), 2017
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