Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Volunteer
Vinil Chacko

Vinil Chacko

Nelson,NSN

Summary

With 18 years in HR, I've excelled in Talent Acquisition and as a Senior HR Advisor at WNS (India, Australia, New Zealand, Malaysia). Specializing in end-to-end recruitment, I've led impactful projects, automated processes with AI, and fostered strong relationships. A strategic approach, Six Sigma initiatives, and budget-conscious methods consistently drive successful HR outcomes. In essence, a dynamic blend of strategic leadership and operational excellence is brought to enhance recruitment processes across organizational levels.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. People Advisor - HR

WNS Global Service Pvt Ltd
02.2021 - 10.2023
  • Successfully served as Senior HR Advisor for Australia, New Zealand, and Malaysia, providing strategic guidance on end-to-end recruitment processes for entry-level and mid-management positions.
  • Acted as trusted advisor to hiring managers, offering expert advice to support effective decision-making in recruitment for various organizational levels.
  • Single-handily managed end-to-end recruitment process for entry-level and mid-management positions, ensuring seamless experience for candidates and hiring managers.
  • Implemented performance management system for entry-level and mid-management roles, aligning individual goals with organizational objectives to enhance overall team performance.
  • Led initiatives to identify efficiencies and improvements in sound HR processes, particularly focusing on recruitment for diverse organizational levels.
  • Designed and administered people policy, competitive compensation and benefits programs, ensuring compliance with local legal requirements.
  • Proficiently managed employee relations issues and resolved conflicts promptly and fairly.
  • Maintained HR policies and practices, ensuring compliance with relevant laws and regulations for diverse organizational levels.

Sr. General Manager HR

WNS Global Service Pvt Ltd
08.2005 - 01.2021
    • Led talent acquisition efforts for WNS India, including both frontline and lateral hiring.
    • Developed and implemented talent acquisition strategies across all levels of the organization.
    • Spearheaded and executed large-scale projects such as launching a career website, integrating recruitment tools, creating employee training programs, and implementing cost-effective hiring models.
    • Implemented automation of recruitment processes using an AI- enabled platform
    • Managed budget and oversaw the execution of strategic plans, business procedures, and operational processes.
    • Collaborated with human resources personnel to identify talent management priorities and goals.
    • Negotiated with talent and agencies for contractual arrangements.
    • Developed and executed strategic and tactical hiring plans through low-cost channels such as campus recruiting, employee referral schemes, job portals, and social media.
    • Led organization branding efforts through various recruitment initiatives.
    • Worked closely with business unit heads and key managers to develop recruitment plans for current and future project requirements.
    • Initiated Green Belt Project (SIX-SIGMA) to improve the quality of hire.

Education

Bachelor of Arts - Political Science

Kerala University
NSS College
04.2004

Skills

    • Talent Acquisition and Retention
    • Strategic HR Management
    • Performance Management
    • Organizational Development
      • Compensation and Benefits
      • Employee Engagement
      • Compliance and Legal Knowledge

Accomplishments

  • Implemented various strategic HR interventions in Australia, resulting in a significant decrease in year-to-date attrition and 100% direct hiring.
  • Established and managed successful HR operations in the Malaysia location, ensuring streamlined and efficient processes.
  • Awarded by the CEO and CPO for the value-add provided to the business and customers.
  • Drove high-volume recruitment cost-effectively, maintaining an offer-to-joining ratio of up to 85%
  • Awarded People Star for Q3 2012-13
  • Awarded Star Fire for Q3 2010-11
  • Have delivered successfully, within the shortest possible timeframe for mission-critical projects involving niche skills like Investment Banking and Actuarial
  • Developing and standardizing the employee referral channel
  • Designed and implemented the Hire and Train program for the constant talent supply.

Certification

General Management Program in collaboration with IIM-A (B School), 2017

Affiliations

HRNZ

Timeline

Sr. People Advisor - HR

WNS Global Service Pvt Ltd
02.2021 - 10.2023

Sr. General Manager HR

WNS Global Service Pvt Ltd
08.2005 - 01.2021

Bachelor of Arts - Political Science

Kerala University

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Vinil Chacko