Vinita Raman
Auckland
Summary
I have over 14 years of experience working in retail supermarkets, and during that time I’ve come to really value the importance of teamwork and building strong connections with customers. I enjoy being part of a team that works hard and supports each other, and I take pride in hitting daily KPIs, managing my time well, and helping train others to do their best. Making sure everything runs smoothly and stays compliant is something I take seriously.
Alongside that, I’ve spent over 8 years in admin roles where I’ve worked closely with clients—booking appointments, managing schedules, and keeping everything organized behind the scenes. I genuinely enjoy helping things run efficiently, whether I’m on the shop floor or at a desk, and I bring a positive, can-do attitude to everything I do.
Overview
31
31
years of professional experience
Work History
Waitress
Bushman's Grill
10.2023 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Price Integrity Supervisor
Woolworths New Zealand
01.2022 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Price Integrity Assistant/Checkout Operator
Woolworths New Zealand
04.2008 - 01.2022
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
Administration Clerk/PA
Raghwan Neo Joint Venture
08.2001 - 12.2007
- Handled incoming phone calls and answered questions from callers.
- Established and maintained standard office procedures to achieve demanding targets.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.
- Helped handle travel arrangements for executive team.
Debt Collector’s Assistant
Kanvan Papers Ltd
09.1994 - 03.1999
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Education
Certificate Computerized Accounting: MYOB With Pay -
Mactec Training Centre
Suva, FijiCertificate Retail Savvy -
Service IQ
New Zealand04-2021
High School Diploma -
Rampur College
Navua, Fiji12-1991
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Safe food handling
- Order management
- Inventory management
- Retail store operations
- Coaching and mentoring
Languages
English
Hindi
Interests
- Cooking
- Gardening
- Baking
- Animal Care
Timeline
Waitress
Bushman's Grill
10.2023 - Current
Price Integrity Supervisor
Woolworths New Zealand
01.2022 - 08.2023
Price Integrity Assistant/Checkout Operator
Woolworths New Zealand
04.2008 - 01.2022
Administration Clerk/PA
Raghwan Neo Joint Venture
08.2001 - 12.2007
Debt Collector’s Assistant
Kanvan Papers Ltd
09.1994 - 03.1999
Certificate Computerized Accounting: MYOB With Pay -
Mactec Training Centre
Certificate Retail Savvy -
Service IQ
High School Diploma -
Rampur College
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