Vinit Patkar
Auckland
Summary
Efficient professional with experience and proven knowledge of team building, branding, and new business development. Aiming to leverage my abilities to successfully fill the role on your team. Skilled in managing correctional functions and monitoring inmate behaviour. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations.
Overview
11
11
years of professional experience
Work History
CORRECTIONS OFFICER
Department Of Corrections
01.2023 - Current
- Organized educational programs for inmates in order to facilitate successful reintegration into society upon release from prison
- Performed crisis intervention when necessary by providing counseling services for troubled inmates
- Interacted professionally with visitors coming into the correctional facility while ensuring their safety
- Provided guidance to inmates on various issues such as legal matters, personal problems, educational opportunities
- Investigated incidents involving violence or contraband violations within the prison system
- Managed sensitive information requiring high levels of confidentiality while meeting tight deadlines.
REGIONAL SALES MANAGER
DNA GLOBAL
06.2019 - 10.2022
- Discovered new markets and located future opportunities for business growth
- Monitored competitor activities and developed strategies to gain market advantage
- Fostered long-term business relationships with clients through meetings and follow-ups
- Analyzed competitor activities to create competitive advantages in the marketplace
- Led cross-functional teams to develop and implement innovative strategies for growth
- Provided comprehensive reports on sales performance metrics for management review
- Contacted clients and vendors regarding new business opportunities and future partnerships
- Introduced new products and process adjustments according to industry research and market trends.
CUSTOMER SUCCESS MANAGER
TANK
11.2017 - 06.2019
- Served as escalation point for issues that impacted client's productivity and satisfaction
- Analyzed data to develop plans for customers, obtaining measurable outcomes
- Resolved customer issues quickly and effectively while maintaining a high degree of customer satisfaction
- Utilized CRM software effectively to track progress and performance against goals set for each account
- Prepared detailed reports on overall performance trends and presented them in a clear manner that was easy for stakeholders understand
- Collaborated closely with technical support staff in order resolve complex issues quickly while minimizing disruption of service levels.
OPERATIONS MANAGER
Reliance Infrastructure
06.2013 - 10.2016
- Managed the daily operations of multiple departments to maximize efficiency
- Implemented cost-saving initiatives to reduce overhead costs
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns
- Developed talented team, participating in hiring, coaching, and performance management processes
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
Education
NZ CERTIFICATE IN OFFENDER MANAGEMENT -
NZQA
MASTERS IN BUSINESS MANAGEMENT -
Wairakai Institute
BACHELORS IN BUSINESS MANAGEMENT -
Bombay University
OPERATIONS MANAGEMENT -
Alison
01.2019
Skills
- Corrective Actions
- Verbal and written communication
- Offender supervision
- Risk and needs assessments
- Documentation
- Case Planning
- Community Service Programs
Timeline
CORRECTIONS OFFICER
Department Of Corrections
01.2023 - Current
REGIONAL SALES MANAGER
DNA GLOBAL
06.2019 - 10.2022
CUSTOMER SUCCESS MANAGER
TANK
11.2017 - 06.2019
OPERATIONS MANAGER
Reliance Infrastructure
06.2013 - 10.2016
NZ CERTIFICATE IN OFFENDER MANAGEMENT -
NZQA
MASTERS IN BUSINESS MANAGEMENT -
Wairakai Institute
BACHELORS IN BUSINESS MANAGEMENT -
Bombay University
OPERATIONS MANAGEMENT -
Alison
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