Vinnea-Rose Joyce Manners
AKL,AUK
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Manager
KKANG
09.2024 - Current
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Coordinated closely with sales and marketing teams to support promotional campaigns and special events.
- Increased customer engagements by creating social media content with our team to engage audiences and customers.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Planned, designed, and scheduled phases for large projects.
Cashier
Hank Sushi
01.2021 - 02.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Retail Sales Associate
Stella and Gemma
02.2023 - 11.2023
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Coordinated with stock team to expedite restocking of high-demand items.
Front of House Staff Member
Ricepaper
01.2019 - 01.2021
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
Education
Bachelor of Commerce - Marketing And International Business
University of Auckland
Auckland, NZ05-2026
High School Diploma -
Kerikeri High Scool
Kerikeri, NZ12-2021
Skills
- Advertising campaigns
- Brand-building strategies
- Market trend analysis
- Decision-making
- Relationship building
- Analytical problem solver
- Time management
- Team recruiting and onboarding
- Public speaking confidence
- Attention to detail
Languages
Korean
Professional Working
Timeline
Sales and Marketing Manager
KKANG
09.2024 - Current
Retail Sales Associate
Stella and Gemma
02.2023 - 11.2023
Cashier
Hank Sushi
01.2021 - 02.2024
Front of House Staff Member
Ricepaper
01.2019 - 01.2021
Bachelor of Commerce - Marketing And International Business
University of Auckland
High School Diploma -
Kerikeri High Scool
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