Summary
Overview
Work History
Education
Skills
Certification
Work Eligibility
Availability
Current Location
Language Proficiency
Personal Information
Hobbies and Interests
Timeline
Generic

Vintu Vivek Kumar

Lower Hutt,New Zealand

Summary

Results-driven Application Support Analyst with over 10 years of IT experience, including expertise in production support for warehouse management software. Proficient in C#.NET, VB.NET, SQL, and troubleshooting complex system issues. Adept at incident and problem management, release management, and service transition, ensuring optimal system performance and user satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Customer Service and Optical Assistant

Oscar Wylee (NZ) Pty Limited
11.2023 - Current

Casual Sales Assistant

Mirrou (Fast Future Brands NZ Pty Ltd)
11.2023 - Current

Software Development Specialist

NTT Data Information Processing Services
07.2017 - 04.2023

.NET & SQL Developer

NTT Data Information Processing Services
01.2017 - 07.2019
  • Company Overview: Development & enhancements of in-house automation development software (Nucleus Smart RPA Generator) to support healthcare insurance, banking, retail domain clients
  • Developed, implemented, maintained and given technical and production support to .NET applications, delivering high-quality solutions that meet customer requirements
  • Designing & development of the SQL objects (queries, stored procedures, functions, indexes, data import scripts etc) for the business logic modules
  • Conducted code reviews, manual, unit, integration, user acceptance testing and provided feedback to ensure adherence to best practices and coding standards
  • Assisted in defining and documenting standard processes and procedures to improve operational efficiency
  • Participated in Agile sprint planning, daily stand-ups, and retrospective meetings to support team collaboration and project progress
  • Development & enhancements of in-house automation development software (Nucleus Smart RPA Generator) to support healthcare insurance, banking, retail domain clients

Software Engineer

FirstSource Limited
11.2014 - 12.2015

EDI Analyst

Envision software engineering pvt ltd
03.2014 - 10.2014

Systems Analyst

Brands for Less
12.2011 - 12.2012
  • Company Overview: Warehouse management application Software which is used to handle the in-house/warehouse/retail/export operations for the BFL group
  • The applications have been efficiently managing the Inventory and warehouse stock operations, HR, Financial Accounting, and Payroll functional modules
  • Provided production support for warehouse management software, ensuring system stability and functionality
  • Diagnosed and resolved application issues using SQL queries and debugging techniques
  • Assisted in release and change management, coordinating with developers for production deployments
  • Worked with internal and external clients to analyze incidents and implement long-term solutions
  • Maintained documentation and standard procedures for efficient system support
  • Warehouse management application Software which is used to handle the in-house/warehouse/retail/export operations for the BFL group
  • The applications have been efficiently managing the Inventory and warehouse stock operations, HR, Financial Accounting, and Payroll functional modules

Systems Analyst

Brands for Less FZCO
12.2011 - 12.2012

Software Engineer

WellCare Info Tech LLC
06.2010 - 08.2011

Programmer Trainee

Swastik Infotek
12.2006 - 01.2009

Education

Bachelor of Technology - Computer Science and Engineering

Mahatma Gandhi University
01.2004

Skills

  • C#NET
  • VBNET
  • SQL Server
  • T-SQL
  • Application Support
  • Troubleshooting
  • Incident Management
  • Problem Management
  • Release Management
  • Change Management
  • Service Level Management
  • Client Communication
  • Stakeholder Collaboration
  • Analytical Thinking
  • Attention to Detail
  • Ability to Work Under Pressure
  • Effective Time Management
  • Communication
  • Collaboration

Certification

  • Microsoft Certified: Power BI Data Analyst Associate
  • HIPAA compliance expertise

Work Eligibility

New Zealand Resident

Availability

Available for full-time employment, willing to relocate if needed.

Current Location

Wellington, eligible to work in New Zealand.

Language Proficiency

Fluent in English and [Other Languages, if applicable].

Personal Information

Available: Full-time

Hobbies and Interests

  • Photography
  • Food styling
  • Community service.

Timeline

Customer Service and Optical Assistant

Oscar Wylee (NZ) Pty Limited
11.2023 - Current

Casual Sales Assistant

Mirrou (Fast Future Brands NZ Pty Ltd)
11.2023 - Current

Software Development Specialist

NTT Data Information Processing Services
07.2017 - 04.2023

.NET & SQL Developer

NTT Data Information Processing Services
01.2017 - 07.2019

Software Engineer

FirstSource Limited
11.2014 - 12.2015

EDI Analyst

Envision software engineering pvt ltd
03.2014 - 10.2014

Systems Analyst

Brands for Less
12.2011 - 12.2012

Systems Analyst

Brands for Less FZCO
12.2011 - 12.2012

Software Engineer

WellCare Info Tech LLC
06.2010 - 08.2011

Programmer Trainee

Swastik Infotek
12.2006 - 01.2009

Bachelor of Technology - Computer Science and Engineering

Mahatma Gandhi University
Vintu Vivek Kumar