Violet Sutherland
Wellington,WGN
Summary
Describing one’s character is quite the challenge, so I took a short-cut and asked those closest to me to think of adjectives, which best identify my personality traits. They said, I am kind, bubbly, intelligent, patient and the perfect addition to any team. I would add to this, I am eager to increase my skill set, ready for hard work and excited to be independent. I have great time management and people skills based on my experience in salon environments (e.g hair on campus) and work well with all ages based on my history working in retail (pagani). I have also had in depth experience in customer service and have a range of communication and tech savvy skills from preforming salesperson jobs as well as a few assistant manager jobs. I am ready to work in a team environment or independently when necessary and would love to join your team!
Overview
9
9
years of professional experience
Work History
Pagani Salesperson
Pagani
02.2024 - 09.2024
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, money handling and organizing strategies.
School Librarian
Newlands Intermediate School
02.2016 - 10.2017
- Designed and refreshed children's educational displays, featured books, and interactive games.
- Improved student access to resources by maintaining an organized, user-friendly library space with clear signage and well-planned shelving arrangements.
- Boosted reading interest among students by creating themed book displays featuring diverse genres, authors, and topics.
- Removed and replaced outdated materials from children's collection to increase circulation and maintain interest of young guests.
Education
Salon Support Level 3 - Hairdressing
Whitirea And Weltec
Porirua Whitirea12.2023
High School Diploma -
Newlands College
Wellington, NZ12.2021
Skills
- Up-selling
- Client Service
- Product and service knowledge
- Building client relationships
- Creative vision
- Problem-solving skills
- Team Collaboration
Additional Information
References
Ms Kimaya McIntosh (Form teacher)
kmcintosh@newlands.school.nz
Helen Johnston (hairdressing tutor)
">helen.johnston@whitireia.ac.nz
Emerald Twmp (manager pagani)
+64 20 4021 1607
Timeline
Pagani Salesperson
Pagani
02.2024 - 09.2024
School Librarian
Newlands Intermediate School
02.2016 - 10.2017
Salon Support Level 3 - Hairdressing
Whitirea And Weltec
High School Diploma -
Newlands College
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