Viraj Siriwardena
Havelock North,Hastings
Summary
A dedicated banking professional with over 16 years of customer service experience and over 7 years lending experience. An Associated member of Institute of Bankers of Sri Lanka and proven leadership skills, time management and team management with branch operations and strong administrative capabilities. Recently completed a Master of Applied Management with a focus on finance, seeking to leverage expertise for further opportunities in banking and finance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RETAIL / GROCERY ASSISTANT
PAK'nSAVE Hastings
Hastings, HKB
05.2024 - Current
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
- Assisted team members with special projects or additional tasks as required, fostering a cooperative work environment.
- Pleasantly greeted customers and provided prompt and courteous service.
- Collaborated with team members to complete tasks efficiently and maintain optimal store conditions.
SALES/STORE PERSON & DUTY MANAGER (PART TIME)
Big Barrel Liquor Shop
Taradale, Napier
11.2023 - Current
- Ensure stocks are stored and rotated correctly.
- Receive and check the deliveries.
- Serving liquor to customers.
- Maintaining the placement of stock in the chillers.
- Identify and order the stocks through the daily Out of Stock report that require immediate replenishment.
- Greeted customers and provided excellent customer service.
- Assisted in stocking shelves with merchandise.
- Operated cash register to process sales transactions.
- Organized and maintained store displays.
- Provided product knowledge to customers and answered inquiries.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
Colombo 05, Sri Lanka
04.2017 - 10.2023
- Company Overview: A Leading Private Bank in Sri Lanka.
- Evaluating lending applications and preparation of facility papers, i.e., personal loans, home loans, and business loans.
- Carrying out property inspections and evaluating credit proposals on account of schematized lending.
- Analyzing financial and management reports, facilitating corporate and SME customers based on their requirements.
- Interviewing customers to build up relationships with them, identify their needs, and recommend the most suitable products and services based on their financial stability, with cross-selling.
- Handling and work related to International Trade (Letter of Credit, Documentary Credit, etc.), Leasing, and Letter of Guarantee facilities.
- Carry out pre- and post-sanction inspections to ensure that the proposed solutions are matched with their needs.
- Monitoring of non-performing advances and taking action to recover.
- Analyzing financial and management reports, facilitating corporate and SME customers based on their requirements.
- Maintained confidential records and files related to executive operations.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
JUNIOR EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
Colombo 01, Sri Lanka
06.2014 - 04.2017
- Company Overview: A Leading Private Bank in Sri Lanka.
- Accepting checks, scrutinizing at the clearing counter.
- Posting transfer checks, Handling Outward Checks.
- Cash payments and receipts in local and foreign currency (cash/cheque withdrawals, deposits, bill payments).
- Balancing of ATM.
JUNIOR EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
Colombo 01, Sri Lanka
04.2011 - 06.2014
- Company Overview: A Leading Private Bank in Sri Lanka.
- Work related to Current Accounts.
- (Opening and Closing procedures of Current Accounts and related Documents.)
- Handling Inward Cheque returns (Scrutinizing of Inward Clearing Cheques).
- Identifying grounds of dishonored and necessary cheque return remarks.
- Handling Stop Payments and regulatory payment.
JUNIOR EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
Colombo 01, Sri Lanka
03.2009 - 04.2011
- Company Overview: A Leading Private Bank in Sri Lanka.
- Handling of Stop Payments & Fund Transfers
- Preparing cash orders.
- Cash payments and receipts (cash/cheque withdrawals).
Education
Master of Applied Management - Business Management
Eastern Institute of Technology
Napier, NZ09.2024
Diploma in Applied Banking and Finance - Banking and Finance
Institute of Bankers of Sri Lanka
Colombo10.2022
Bachelor of Arts - Business Administration
Birmingham City University
Next Campus, Colombo.05.2021
MBA - Finance
Cardiff Metropolitan University
United Kingdom, International College Of Business And Technology05.2018
Certified of Banking and Finance - Banking and Finance
Institute of Bankers of Sri Lanka
Colombo09.2012
Skills
- Analyzing financial reports
- Critical thinking
- Organizational and time management skills
- Mortgage Banking and Analysis
- Sales experience
- Teamwork
- Independence
- Digital banking products and services
- Consumer banking specialist
- Banking support
- Investment banking services
- Communication skills
- Digital banking knowledge
References
- Mr Anagi Wijeratne, Head of Mortgages, Aarakshaa Insurance and Mortgages, anagi@aarakshaa.nz, +64 21 082 25327
- Mrs Chanika Lokuge, Senior Accountant, Real Estate Brands Management Limited, chanikawl@gmail.com, +64 22 692 9896
Driving license number
ED359974 / 472
Personal Information
- Passport Number: N7744676
- Date of Birth: 02/18/86
- Gender: Male
- Nationality: Sri Lankan
Certification
- An Associate member of the Institute of Bankers of Sri Lanka (AIB-Sri Lanka)
Timeline
RETAIL / GROCERY ASSISTANT
PAK'nSAVE Hastings
05.2024 - Current
SALES/STORE PERSON & DUTY MANAGER (PART TIME)
Big Barrel Liquor Shop
11.2023 - Current
EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
04.2017 - 10.2023
JUNIOR EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
06.2014 - 04.2017
JUNIOR EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
04.2011 - 06.2014
JUNIOR EXECUTIVE ASSISTANT
Commercial Bank of Ceylon PLC
03.2009 - 04.2011
Master of Applied Management - Business Management
Eastern Institute of Technology
Diploma in Applied Banking and Finance - Banking and Finance
Institute of Bankers of Sri Lanka
Bachelor of Arts - Business Administration
Birmingham City University
MBA - Finance
Cardiff Metropolitan University
Certified of Banking and Finance - Banking and Finance
Institute of Bankers of Sri Lanka
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