Viralkumar Joshi

PAK'nSAVE

Auckland, New Zezland

03.2020 - Current

Greeted guests in with friendliness and professionalism
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Worked closely with manager to provide effective assistance for specific aspects of business operation
Answered incoming calls, processed requests and relayed messages to appropriate personnel
Assisted manager in all aspects of business operations
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Carried out day-day-day duties accurately and efficiently
Demonstrated respect, friendliness and willingness to help wherever needed
Proved successful working within tight deadlines and fast-paced atmosphere
Served customers and followed outlined steps of service
Used coordination and planning skills to achieve results according to schedule
Mentored and guided employees to foster proper completion of assigned duties
Built strong relationships with customers through positive attitude and attentive response
Implemented new working processes to deliver multiple improvements
Initiated timely response to emails, voicemails and written correspondence
Partnered with managers to identify and capitalize on sales trends and brand initiatives
Optimized customer support by establishing collaborative service environment.
Built strong relationships with customers through positive attitude and attentive response.

Summary