Virginia Helu
Auckland,AUK
Summary
Hardworking and experienced customer analyst with over 6 years of serving as a supportive and integral employee in high volume client settings. Also, experienced in management and organising a TEDx event, leadership, effective communication, budgeting and community engagement.
Overview
8
8
years of professional experience
Work History
Company Coordinator
Riverside’s National Theatre of Parramatta
05.2023 - 11.2023
- In charge of the overall administration, budget and record keeping for National Theatre of Parramatta.
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
- Coordinated with human resources department to handle payroll and personnel databases.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
Home Loan Officer
Commonwealth Bank
01.2016 - 05.2023
- In charge of verifying customers' documents when applying for a loan, ensuring that customers are financially fit to take out mortgages.
- Maintained database systems to track and analyze operational data.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
Event Producer
freelancer, Australian Museum
04.2022 - 05.2022
- I had the responsibility of coordinating the production for a contemporary dance group ‘Tau Tahi’ at the opening night for the Pacific collection at the Australian Museum.
TEDxNuku’alofa Primary Organiser/Founder/Licensee
TEDxNuku'alofa
08.2019 - 11.2021
- TEDx is an annual event that was established by TED Talks in the United States mirroring the same goal as its parent event – ‘Ideas worth spreading’
- TEDx is a program of local, self-organised events that bring people together to share a TED-like experience.
- Was in charge of the team's budget and organisational methods
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
Education
Bachelor of Health Science -
University of Sydney
11.2012
NCEA Level 3 (HSC Equivalent) -
Marcelin College Auckland
11.2007
Skills
- Recordkeeping
- Business Development
- Inventory Management
- Root Cause Analysis
- Regulatory Compliance
- Customer Service
References
Paul Tuigamala
Team leader
Commonwealth Bank, Australia
paul.tuigamala@cba.com.au
Joanna Sio
Team leader
Commonwealth Bank, Australia
joanna.sio@cba.com.au
Languages
English
Full Professional
tongan
Full Professional
Timeline
Company Coordinator
Riverside’s National Theatre of Parramatta
05.2023 - 11.2023
Event Producer
freelancer, Australian Museum
04.2022 - 05.2022
TEDxNuku’alofa Primary Organiser/Founder/Licensee
TEDxNuku'alofa
08.2019 - 11.2021
Home Loan Officer
Commonwealth Bank
01.2016 - 05.2023
Bachelor of Health Science -
University of Sydney
NCEA Level 3 (HSC Equivalent) -
Marcelin College Auckland
Similar Profiles
Jelena SestovicJelena Sestovic
Actress at Montenegrin National TheatreActress at Montenegrin National Theatre
Jelena FilimonovicJelena Filimonovic
Script Supervisor at Serbian National TheatreScript Supervisor at Serbian National Theatre
Mia Katrina LillMia Katrina Lill
Student Dancer at Estonian National TheatreStudent Dancer at Estonian National Theatre