VISHADI DISSANAYAKE
Bunnings Warehouse
Glenfield,AUK
4
Languages
14
years of professional experience
Results-driven Supervisor experienced in training, staff management, and process improvement. Enhanced team productivity and customer satisfaction through effective resource allocation and streamlined operations. Focused on improving operational efficiency and fostering a culture of mentorship and collaboration.
Work History
Supervisor
2 Years 3 Months- Trained and mentored team members, enhancing performance and efficiency.
- Implemented process improvements, increasing workflow efficiency by optimizing task delegation.
- Streamlined inventory management processes, reducing stock discrepancies.
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Managed scheduling and resource allocation, balancing workload across departments effectively.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Personal Banker
11 Months- Assisted clients in identifying financial needs and recommending suitable banking products.
- Processed account openings, closures, and maintenance with high attention to detail.
- Educated customers on bank services, enhancing understanding of financial options available.
- Collaborated with team members to streamline customer service processes for improved efficiency.
- Analyzed customer feedback to identify trends and implement service enhancements for satisfaction improvement.
Audit Executive
1 Year 3 Months- Conducted financial audits to ensure compliance with regulations and standards.
- Analyzed financial statements for accuracy and identified discrepancies.
- Developed audit plans and programs tailored to specific client needs.
- Collaborated with cross-functional teams to enhance internal controls and procedures.
Education
ACCOUNTING TECHNICIAN - Accounting
CA (CHARTERED ACCOUNTANT)SRI LANKA-LEVEL 2 - ACCONTING
Skills
Staff management
Goal-driven
Team leadership
Inventory management
Client relations
Decision-making
Goal oriented
Languages
English
Professional Working
SINHALESE
Native or Bilingual
Hindi
Limited Working
Tamil
Professional Working
Timeline
Supervisor
Bunnings Warehouse
08.2023 - 11.2025Read More
Personal Banker
Bank Of Ceylon
01.2012 - 12.2012Read More
Audit Executive
SWT Associates
09.2011 - 12.2012Read More
CA ,SRI LANKA
CA (CHARTERED ACCOUNTANT)SRI LANKA-LEVEL 2 from ACCONTING
Read More
AAT SRI LANKA
ACCOUNTING TECHNICIAN from Accounting
Read More