SYRINE JDIDI
Mahdia,Tunisia
Summary
Dynamic professional with a proven track record in hospitality and customer service, skilled in multitasking and team leadership. I excel in high-pressure environments, ensuring exceptional guest experiences. My expertise in hospitality has consistently enchanted customer satisfaction and team efficiency.
Overview
5
5
years of professional experience
Work History
Buffet Steward ( Hostess)
Royal Princess, Princess Cruise Line
01.2022 - Current
- Assisting with briefings before service
- Knowing cocktail recipes and being familiar with promotional sales or beverage packages
- Replenishing water, bread, butter, and other items as required
- Offering condiments and fresh pepper as per service standard
- Assisting guests with beverage and bread orders
- Respecting and cooperating with all management decisions
Junior Waiter
Emerald Princess, Princess Cruise Line
12.2022 - 08.2023
- Having knowledge of point-of-sale system
- Memorizing menu items and making recommendations
- Having strong organizational and multitasking skills
- Being patient and attentive to customers
- Having excellent presentation skills
- Being flexible to work in shifts
Internship as Sales Associate and Booking Department
Travel Agency, Sousse Tunisia
07.2021 - 08.2021
- Helped customers to find what they need
- Managed transactions at the cash register
- Received product deliveries
- Updated displays regularly
Internship as a Director Assistant
Smart Protect Plus, Nabeul Tunisia
07.2020 - 08.2020
- Worked with the director to coordinate and supervise daily operations
- Maintained scheduling of events and represent the company when needed
- Created reports and submit them to the director or other executives
Education
English Language Degree -
Higher Institute of Applied Languages and Computer Science
01.2022
Skills
- Warm and Friendly
- Problem Solving
- Adaptable and Flexible
- Cool Under pressure
- Multi-tasking Abilities
- Excellent Communication
- Strong organise and Time Management Skills
LANGUAGES
English
French
Arabic
Timeline
Junior Waiter
Emerald Princess, Princess Cruise Line
12.2022 - 08.2023
Buffet Steward ( Hostess)
Royal Princess, Princess Cruise Line
01.2022 - Current
Internship as Sales Associate and Booking Department
Travel Agency, Sousse Tunisia
07.2021 - 08.2021
Internship as a Director Assistant
Smart Protect Plus, Nabeul Tunisia
07.2020 - 08.2020
English Language Degree -
Higher Institute of Applied Languages and Computer Science
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