Vishal Kaushik
Auckland,Auckland - Manukau
Summary
Accomplished Team Leader with a proven track record at Platform 4 Group, enhancing team productivity and quality through effective supervision, coaching, and mentoring. Skilled in people management and problem-solving, Excel in fostering teamwork and collaboration, leading to significant performance improvements. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
Work History
Team Leader
Platform 4 Group
08.2022 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Store Manager
Reliance Communications Ltd ,RCOM
02.2015 - 12.2017
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Bachelor of Arts - Humanities
Panjab University
Chandigarh, India08.2015
Skills
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- People Management
- Performance Improvement
- Coaching and Mentoring
- Issue Resolution
Timeline
Team Leader
Platform 4 Group
08.2022 - Current
Store Manager
Reliance Communications Ltd ,RCOM
02.2015 - 12.2017
Bachelor of Arts - Humanities
Panjab University
Similar Profiles
RESHMA NAIRRESHMA NAIR
Assistant Accountant at Platform 4 GroupAssistant Accountant at Platform 4 Group
Sarabjeet SinghSarabjeet Singh
Security Forces Member at Platform 4 GroupSecurity Forces Member at Platform 4 Group
Stanley Fe'aoStanley Fe'ao
Security at Platform 4 GroupSecurity at Platform 4 Group