Vishal Saini
Papakura,AUK
Summary
Compassionate Support Worker specialized in crisis response and youth engagement. Facilitated non-violence programs and collaborated with multidisciplinary teams to enhance safety and wellbeing. Organized In-House Coordinator focused on planning and executing corporate events, managing multiple projects, and improving operational processes to achieve company goals.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
IN‑HOUSE COORDINATOR / SUPPORT WORKER
Gandhi Nivas
Papakura, Auckland
05.2023 - Current
- Provide frontline support to men involved in family harm incidents, ensuring safety, stability, and respectful engagement.
- Provide immediate crisis intervention during emergencies, including medical and family harm escalations.
- Support youth, children, and whānau during crisis situations with emotional support and practical guidance.
- Conduct comprehensive assessments covering safety, mental health, accommodation, employment, and wellbeing needs.
- Facilitated Non‑Violence Programme sessions and group discussions to foster behavior change.
- Work alongside NZ Police, social workers, counsellors, and community agencies to coordinate client support.
- Assist clients with WINZ applications, job search, accommodation referrals, and community‑service navigation.
- Maintain accurate case records, progress notes, and incident reports for multidisciplinary review.
COUNTER REPRESENTATIVE
CalTax
Papakura, Auckland
03.2023 - 05.2023
- Provided customer service, product information, and sales support to enhance customer satisfaction.
- Managed inventory and processed transactions, consistently achieving monthly sales targets.
- Facilitated store operations through proactive communication and effective problem-solving.
Education
Some College (No Degree) - Diploma( Community Healthcare And Support(Level7)
NZSE College
New Lynn12-2023
Skills
- Crisis de-escalation
- Non-violence facilitation
- Counseling-Based Support
- Youth Safety Advocacy
- Domestic Violence Support
- Client Needs Assessment
- Progress Documentation
- Case note reporting
- Cultural competency
- Community advocacy
- Microsoft Word, Excel, PowerPoint
- Time management
- Youth & Whānau Engagement
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- Person-Centered Counseling Skills Certificate
- Handling Violence and Aggression Certificate
- Understanding and Responding to Child Sexual Harm Certificate
- Red Cross First Aid Certificate
- Treaty of Waitangi / Cultural Competency Training
- Mental Health and Wellbeing Workshops
- Professional Development in Healthcare and Community Support
Timeline
IN‑HOUSE COORDINATOR / SUPPORT WORKER
Gandhi Nivas
05.2023 - Current
COUNTER REPRESENTATIVE
CalTax
03.2023 - 05.2023
Some College (No Degree) - Diploma( Community Healthcare And Support(Level7)
NZSE College