Hi, I’m
Vishnu Priya Chouhan
Lynfield,Auckland
Summary
A dynamic and results-oriented professional with a strong background in television production and content management. With a keen eye for detail, exceptional organizational skills, and a deep understanding of audience preferences, have consistently played a pivotal role in ensuring smooth on-air experiences for viewers. Poised to seek roles in Media and Digital Marketing.
Overview
9
years of professional experience
1
Certification
Work History
Heartland BankNewmarket, Auckland
Remediation Assistant
10.2023 - 11.2023
Job overview
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Served as contact person and source of information to maintain good communication with clients.
Sky Network TelevisionMt Wellington, Auckland
Content Planner
04.2022 - 06.2023
Job overview
- Successfully planned and managed content for Cartoon Network and BBC Earth Channels, ensuring quality and continuity.
- Collaborated with internal teams and external partners to deliver compelling content that captivated viewers.
- Leveraged data-driven analytics to assess the performance of different shows and segments.
ConcentrixMt Albert, Auckland
Service Delivery Consultant
10.2021 - 04.2022
Job overview
- Maintained a 50-60 quality call rate daily, ensuring consistency and efficiency for Air New Zealand customers.
- Successfully resolved complex booking and Airpoints queries, earning recognition from customers and leaders.
- Handled high call volumes and stressful situations with professionalism and effectiveness.
Sky TelevisionMt Wellington, Auckland
On-Air Controller
03.2021 - 06.2021
Job overview
- Utilized broadcasting systems to control Sky Sport channels, ensuring smooth operation with an emphasis on customer impact.
- Made sound editorial decisions to maintain quality and customer satisfaction.
- Prepared channels for live events and the Olympic Games, ensuring quality control.
Operations Cast MemberUSA, Florida
The Walt Disney World Resort
01.2015 - 01.2016
Job overview
- Successfully solved guest queries, ensuring a top-quality guest experience.
- Maintained busy fast pass lines and made announcements to large crowds.
- Implemented "magical moments" to enhance the guest experience and maintain the Disney brand.
Education
Yoobee College, South SeasAuckland, NZ
Diploma in Screen Production from Camera, Lighting & Audio
12-2018
The University of AucklandNew Zealand
Bachelor of Arts from Film Studies
09-2014
New Zealand Institute of EducationAuckland, NZ
Certificate in Digital Marketing Strategy
Skills
- Content strategy development
- Program coordination
- Attention to detail
- Crisis management
- Leadership
- Customer service
- Adaptability
- Data-driven analytics
- Issue response and remediation
- Remediation
- Teamwork and Collaboration
Certification
- Certificate in Digital Marketing Strategy, NZIE, Auckland, NZ - Jan 2024 - Current
- Certificate in Digital Marketing, The Careers Academy, Auckland, NZ - August 2023 - Jan 2024
Other Roles
- Casual Events Assistant, XPO Exhibitions (Oct 2023 - Current)
- Voter Assistant, Electoral Commission (Oct 2023)
- Sales Associate, Sunglass Hut (Feb 2021 - Mar 2021)
- Lighting Assistant (Freelancing in the film and television industry) (2019)
- Checkout Operator, The Warehouse (Feb 2016 - 2019)
Audio Intern, Sky Television (Jan 2019)
- Assisted in various audio production tasks, gaining valuable hands-on experience in broadcast operations.
Languages
English
Professional
Hindi
Professional
Achievements
- Successfully planned and managed content for Cartoon Network and BBC Earth Channels, ensuring quality and continuity for consumers.
- Maintained high-quality call rates and resolved complex queries efficiently, earning recognition from customers and leaders.
- Received commendations for effective collaboration and problem-solving in diverse work environments.
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Remediation Assistant
Heartland Bank
10.2023 - 11.2023
Content Planner
Sky Network Television
04.2022 - 06.2023
Service Delivery Consultant
Concentrix
10.2021 - 04.2022
On-Air Controller
Sky Television
03.2021 - 06.2021
The Walt Disney World Resort
Operations Cast Member
01.2015 - 01.2016
Yoobee College, South Seas
Diploma in Screen Production from Camera, Lighting & Audio
The University of Auckland
Bachelor of Arts from Film Studies
New Zealand Institute of Education
Certificate in Digital Marketing Strategy
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