Summary
Overview
Work History
Skills
Timeline
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Vi Thuy Pham

Summary

  • Multi-talented professional with experience stocking retail merchandise and processing customer transactions. Skilled at receiving orders, organizing products on shelves, and providing excellent customer service.
  • Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
  • Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Overview

2
2
years of professional experience

Work History

Supervisor

Vietnam Pho restaurant
Wellington Central , Wellington
08.2024 - 04.2025
  • Maintained positive working relationship with fellow staff and management.
  • Responded to customer questions regarding products, prices and availability.
  • Managed a team of employees, ensuring that high productivity and quality standards were met.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Inventory incoming products and goods, inspect stock, and place orders for the store. Work directly with suppliers, and negotiate purchases.

Kitchen Hand

Go Vietnam restaurant
Wellington Central , Wellington
03.2024 - 06.2024
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Assisted with special event catering and preparation, including setup and food service.
  • Cleaned dishes, pots, pans, and utensils. Prepare and process ingredients, including pickled side dishes, and dipping sauces.
  • Assist the chef with meal preparation and portioning for customers, and support sales during peak hours.

Cashier Assistant

Nam Nam restaurant
Wellington Central , Wellington
07.2023 - 12.2023
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Moreover, Prepare and serve beverages such as bubble tea, fruit tea, and coffee.
  • Assist the kitchen team by rolling fresh spring rolls and preparing ingredients before peak business hours.

Skills

  • Cashier team support
  • Product recovery
  • Drawer balancing
  • Upselling
  • Order packing
  • Reporting and metrics
  • POS systems
  • Teamwork and collaboration
  • Customer service
  • Merchandise restocking
  • Problem-solving
  • Relationship building
  • Financial records management
  • Front desk operations

Timeline

Supervisor

Vietnam Pho restaurant
08.2024 - 04.2025

Kitchen Hand

Go Vietnam restaurant
03.2024 - 06.2024

Cashier Assistant

Nam Nam restaurant
07.2023 - 12.2023

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Vi Thuy Pham