Vitou chum
Queentown,Newzealand
Summary
Dynamic barista with proven expertise in beverage preparation and exceptional customer service, honed at The Bakery Queenstown and other leading cafes. Skilled in coffee grinder operation and effective team collaboration, consistently enhancing customer satisfaction. Excelled in menu communication, elevating the coffee experience by tailoring drink recommendations to individual tastes.
Overview
8
8
years of professional experience
Work History
Barista
The Bakery Queenstown
Queenstown, Ota
09.2022 - Current
- Handled cash registers for customer payment transactions.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Specialized in preparing diverse coffee drinks to customer specifications.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Barista
Camp CAFÉ
01.2020 - 08.2022
- Mixing refreshing beverages, including iced drinks like coffees and smoothies.
- Served prepared food to customers.
- Handled order taking and transaction processing seamlessly.
- Maintained cleanliness in dining areas.
barista
OIL PALM CAFÉ
01.2018 - 01.2019
- Providing customers with food and drink menus and answering their questions regarding ingredients
- Preparing beverages following the recipe
- Coordinate in-person patronage with mobile orders coming and always try orders ready when customers arrive for pickup
- Preparing and serving hot and cold drinks
- Cleaning and sanitizing work areas, utensils and equipment
- Cleaning service and seating area
- Receiving and processing customer payments
BARISTA
ARABITIA CAFÉ
01.2017 - 01.2018
- Preparing and serving hot and cold drinks such as coffee, tea
- Cleaning and sanitising work areas, utensils and equipment
- Cleaning service and seating area
- Servicing customers and taking orders
- Receiving and processing customer payments
Education
High School Certificate -
THE WESTLINE SCHOOL
01.2016
Skills
- Customer Drink Recommendations
- Menu Option Communication
- Beverage Preparation Skills
- Coffee grinder operation
- Temperature Regulation Expertise
- Customer service
- Effective Team Collaboration
- Safety procedures
- Food and beverage operations
- Food presentation
References
Mr. Lay Pengse, General Manager, Camp Café, #95H, Street 5, Phum Kraol Ko, Sangkat Kilomet 6, Phnom Penh, Khan Russey Keo, Cambodia, +(855) 12 47 56 15, pengse.lay168@gmail.com
Personal Information
Title: Barista
Timeline
Barista
The Bakery Queenstown
09.2022 - Current
Barista
Camp CAFÉ
01.2020 - 08.2022
barista
OIL PALM CAFÉ
01.2018 - 01.2019
BARISTA
ARABITIA CAFÉ
01.2017 - 01.2018
High School Certificate -
THE WESTLINE SCHOOL
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