Summary
Overview
Work History
Education
Skills
Timeline
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Vivek Patel

Vivek Patel

Auckland

Summary

Business graduate and sales professional with a proven track record of driving results through customer advisory and retail leadership roles. Skilled at building authentic connections, leading conversations, and delivering tailored solutions that create real value. Recognized for persistence, adaptability, and a leadership mindset that motivates teams to achieve high performance and exceed targets.

Overview

7
7
years of professional experience

Work History

Customer Advisor

Spark Sylvia Park
04.2022 - Current
  • Deliver tailored solutions across mobile, broadband, and digital services, consistently exceeding sales and service KPIs.
  • Recognized for leadership and mentoring qualities, contributing to a collaborative and high-performing store culture.
  • Build strong client relationships by uncovering needs and providing value-driven recommendations.

Sales Representative

Culture Kings
11.2021 - 02.2022
  • Provided exceptional customer experiences in a fast-paced retail environment, driving strong daily sales results.
  • Built rapport with diverse customers through expert product knowledge and premium service.
  • Supported team performance by promoting upsells and add-ons to maximize revenue.

Manager

King Street Superette
10.2020 - 01.2022
  • Managed daily operations of a busy convenience store, including staff rostering, inventory control, cash handling, and supplier coordination.
  • Oversaw recruitment, training, and supervision of staff, building a reliable and customer-focused team.
  • Developed leadership, communication, and financial management skills while ensuring compliance with health, safety, and store standards.

Checkout Operator

Pak’nSave Ormiston
02.2019 - 10.2020
  • Delivered efficient, accurate service in a high-volume retail environment.
  • Recognized for reliability, punctuality, and a strong work ethic.
  • Consistently upheld professionalism and customer satisfaction.

Education

Bachelor of Business - Marketing

Auckland University of Technology (AUT)
Auckland, NZ
08-2024

NCEA Level 1–3 -

Botany Downs Secondary College
Auckland, NZ
12-2020

Skills

  • Leadership, Coaching & Team Development
  • Business Development & Entrepreneurship
  • Networking & Partnership Building
  • Communication, Persuasion & Negotiation
  • Event Planning & Public Speaking
  • Sales Strategy & Revenue Growth
  • CRM Software

Timeline

Customer Advisor

Spark Sylvia Park
04.2022 - Current

Sales Representative

Culture Kings
11.2021 - 02.2022

Manager

King Street Superette
10.2020 - 01.2022

Checkout Operator

Pak’nSave Ormiston
02.2019 - 10.2020

Bachelor of Business - Marketing

Auckland University of Technology (AUT)

NCEA Level 1–3 -

Botany Downs Secondary College

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Vivek Patel