Hi, I’m
VIVEK SOLANKI
solankivivekk@gmail.com 0449915985
Perth,WA
Summary
I am a resourceful Manager/ Coordinator offering history of success coordinating and monitoring operations ad assignments across various departments. I am also an effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I am highly committed to maintain quality of services and products.
Overview
8
years of professional experience
Work History
General Consulate Of India
Accounts & Administration Assistant
11.2021 - Current
Job overview
- I am responsible for all work relating to staff payroll set up, contracts examination, accounts payable, banking, etc.
- I maintain and organize audit related work - quarterly report to Audit Examination of TA claims, medical claims, local conveyance/taxi bills, etc.
- I maintain general administration relating to Home Leave Fares, Transfer Passages, Children Educational Allowance, etc.
- I supervise all accounts work including routine reports, auditing, budgeting, VAT claims, etc.
- I oversea the maintenance of Service Books and personal files of all India-based officers’ logistical arrangements & visiting delegations, including work related to signing/renewal of lease agreements, etc.
Coles Supermarket
Customer Service Representative Lead
03.2020 - 10.2021
Job overview
- I supervised the client deliveries and actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- I coached team members to deliver hospitable, professional service while adhering to set service models.
- I kept abreast of new company products and services to effectively answer questions and resolve complaints.
- I exceeded team goals and collaborated with staff members to implement customer service initiatives.
- I assessed and authenticated customer exchanges, voids and returns.
PACK N SEND Midland
Logistics Coordinator
03.2019 - 11.2021
Job overview
- I was responsible for overseeing the packing, weighing, and labelling items for shipment and storage.
- I examined and inspected containers, materials, and products in order to ensure that packing specifications are met under the dangerous goods by IATA.
- I coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing. Thereby, managing system support functions to set priorities and service levels expectations.
- I planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- I handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Cinepolis India Private Limited
Assistant Manager - Operations
02.2018 - 02.2019
Job overview
- I delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- I liaised with vendors and manufacturers negotiated price and service with customers and vendors to decrease expenses and increase profit.
- I was involved in increasing credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- I worked closely with communications team to develop marketing strategies to boost brand awareness.
- I interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Adani Enterprise Limited
Event Coordinator
10.2017 - 11.2017
Job overview
- I coordinated schedules and timelines for events along with event logistics and operations.
- I was responsible for evaluating existing plans, processes and events planning services to identify opportunities for improvement.
- I supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Brand Aid Pvt. Ltd
Manager
05.2016 - 08.2017
Job overview
- I worked at Brand Aid (Uphill EMG) into Endurance sports event organizing and Management company, which have IP’s like Vadodara Ultra, Paradise trials, Run the Ran, The Impossible race and Run Gandhinagar Run, responsible for sponsorships from Corporate and retail clients.
- I creatively used sponsorship assets to build and demonstrate innovative marketing programs which added genuine value to potential client..
- I worked on improving operational planning and business frameworks to enhance resource utilization and reduce waste.
Music Broadcast Limited
Assistant Manager
08.2015 - 12.2015
Job overview
- I was responsible for business for Life Style, Real estate and general Segment.
- I helped with planning schedules and delegating assignments to meet coverage and service demands.
- I planned team-building exercises to increase employee performance and job satisfaction.
Education
Hemchandracharya North Gujarat University
Master of Business Administration
2010
Sheth R.A. College of Science
Bachelor of Science from Physics
2006
Skills
- Project Management
- Contract Development and Management
- Customer Relationship Management
- Business Planning
- Team Leadership
- Issue and Conflict Resolution
- Strategic Planning
- Brand Management
- Staff Management
- Cross-Functional Team Management
Accomplishments
- Have completed National Cadet Corp. training.
- Hold a B” and “C” Certificate from Armed wing under the authority of Ministry of Defence, Government of India.
- Successfully completed Basic Mountaineering Course from Nehru Institute of Mountaineering, Dehradun, India for 28 days & secured “A” grade
Marathon runner
I have completed more than 50 Half Marathon, Full marathon and Ultra Marathons.
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
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