Vivian Dettke
Auckland,New Zealand
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and maintains focus as well as a positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Waitress
Röstcafé Augustusburg
06.2023 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
Ticket Collector
Niners Chemnitz
08.2023 - 02.2024
- Facilitated smooth boarding process by efficiently scanning tickets and directing passengers to appropriate train cars.
- Maintained professional demeanor while addressing passenger concerns, resulting in high levels of customer satisfaction.
- Assisted lost or disoriented travelers by providing clear instructions on how to reach their intended destination within the station.
- Managed challenging situations involving fare disputes or unpaid tickets with tact and diplomacy, minimizing disruptions to other passengers.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
Education
German and English -
07.2023
Skills
- Customer service
- Order Taking
- Fast learning
- Cleanliness
- Safe Food Handling
- Greeting guests
- Team Collaboration
- Taking care of security
Languages
English
Professional Working
German
Native or Bilingual
French
Elementary
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteTimeline
Ticket Collector - Niners Chemnitz
08.2023 - 02.2024
Waitress - Röstcafé Augustusburg
06.2023 - 05.2024
Samuel von Pufendorf Gymnasium - German and English,
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